Ben Felsing

Ben Felsing Email and Phone Number

Customer Success, Salesforce Admin and IT Professional @ BlueGator
pittsburgh, pennsylvania, united states
Ben Felsing's Location
San Francisco, California, United States, United States
Ben Felsing's Contact Details

Ben Felsing personal email

n/a
About Ben Felsing

I am an experienced information technology professional with a proven track record in Salesforce administration, vendor management, people management, change management, project management, technology training, change management, budget management, client services, workstation hardware and software support.My strengths include communicating and working with teams. I have achieved success guiding organizations through tech change and building successful teams. and am interested in building my management skills in my next role.I am interested in helping organizations succeed in their missions by helping them find and use the right technology that will improve and enhance the ways in which they work.Outside of my IT work, I have dedicated my time to various writing and film endeavors. I directed and edited numerous films for corporate and nonprofit clients.

Ben Felsing's Current Company Details
BlueGator

Bluegator

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Customer Success, Salesforce Admin and IT Professional
pittsburgh, pennsylvania, united states
Employees:
2
Ben Felsing Work Experience Details
  • Bluegator
    Senior Nonprofit Salesforce Consultant
    Bluegator Oct 2024 - Present
    San Francisco Bay Area
  • Bluegator
    Nonprofit Salesforce Consultant
    Bluegator Mar 2023 - Oct 2024
    San Francisco Bay Area
  • St. Charles St. Productions
    Editor/Cinematographer/Writer/Producer
    St. Charles St. Productions Sep 2006 - Present
    San Francisco Bay Area
    Over the past 13 years, I have produced numerous videos for personal and professional use. I have conceived, shot and edited films for CompassPoint Nonprofits Services, Talking About Taxes, the Golden Gate Audubon Society and SF Bal fest. I have also produced numerous wedding videos and personal projects. If you need your story told, I can help you tell it in a new and engaging way.
  • Salesforce.Org
    Customer Success Manager
    Salesforce.Org Feb 2021 - Jan 2023
    San Francisco Bay Area
    Ensured the success of Salesforce's SMB nonprofit customers by bringing Salesforce's best ideas, innovations, and capabilities to customers and match these to the customers' business goals, driving greater business value and executive alignment between Salesforce and the customer. Partner with sales, renewals and other internal teams to analyze portfolio utilization trends, identify attrition risks and develop risk mitigation strategies.I completed the Salesforce Accelerate Aspiring Leader Journey#Salesforce Accelerate Program
  • Salesforce.Org
    Cloud Success Manager
    Salesforce.Org Feb 2020 - Feb 2021
    San Francisco, California, United States
  • Salesforce.Org
    Principal Success Specialist
    Salesforce.Org Dec 2018 - Feb 2020
    San Francisco, Ca, United States
  • College Track
    Database Administrator
    College Track Jun 2017 - Nov 2018
    Oakland, California
    In my role as Database Administrator, I direct and oversee the design and development of systems used for managing data such as data warehouses, data stores, and other business intelligence systems that support our operational, program, and donor-related needs. I am a vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our database infrastructure build out, with a particular focus on Salesforce.
  • Education Pioneers
    It Manager, Systems Operations
    Education Pioneers Jan 2016 - Dec 2016
    Oakland, Ca
    In this position, I developed and maintained information technology strategies for the organization by managing staff and vendors, and researching and implementing technological strategic solutions. I also worked with Education Pioneers to improve and develop it's online alumni network, The Exchange, which is built upon a Salesforce community.
  • Education Pioneers
    Manager, Collaborative Systems
    Education Pioneers Jan 2015 - Jan 2016
    San Francisco Bay Area
    I worked with Education Pioneers to improve and develop it's online alumni network, The Exchange. At Education Pioneers, I helped complete the switch to the Salesforce platform, and managed vendor relations.
  • Compasspoint Nonprofit Services
    Information Systems Manager
    Compasspoint Nonprofit Services Apr 2007 - Jan 2015
    In my position, I managed the day to day tech needs for the organization. This included desktop support, management of their website, production of videos about their work, and management of all tech vendors. In the past, I also helped create a curriculum and teach numerous classes on Excel and Powerpoint for their workshop program.
  • Compasspoint Nonprofit Services
    Information Systems Assistant
    Compasspoint Nonprofit Services Apr 2007 - Mar 2011
    I helped the head of the IT department handle staff tech needs, as well as helping in maintaining our website.
  • Ynpnsfba
    Advisory Board Member
    Ynpnsfba 2009 - Sep 2011
    I was the tech chair for YNPNsfba. I helped them migrate to a new website, maintained their listserv, and event registration systems. I helped make key decisions on events, budget issues, and helped set the goals for the organization.
  • Transfair Usa
    It Amin/Database Clean-Up Specialist
    Transfair Usa Sep 2006 - Apr 2007
    I helped Fair Trade USA transition from an old content management database, to Salesforce. I spent months cleaning up their data and adding new information that made the database more useful to the organization as a whole.

Ben Felsing Skills

Fundraising Non Profits Community Outreach Grant Writing Program Development Volunteer Management Workshop Facilitation Nonprofits Philanthropy Film Production Digital Storytelling Camera Operating Web Project Management Civicrm Html Final Cut Studio Grants Community Organizing Research Nonprofit Organizations

Ben Felsing Education Details

Frequently Asked Questions about Ben Felsing

What company does Ben Felsing work for?

Ben Felsing works for Bluegator

What is Ben Felsing's role at the current company?

Ben Felsing's current role is Customer Success, Salesforce Admin and IT Professional.

What is Ben Felsing's email address?

Ben Felsing's email address is be****@****ers.org

What schools did Ben Felsing attend?

Ben Felsing attended University Of California, Santa Cruz.

What are some of Ben Felsing's interests?

Ben Felsing has interest in Politics, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.

What skills is Ben Felsing known for?

Ben Felsing has skills like Fundraising, Non Profits, Community Outreach, Grant Writing, Program Development, Volunteer Management, Workshop Facilitation, Nonprofits, Philanthropy, Film Production, Digital Storytelling, Camera Operating.

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