Ben Flor Email & Phone Number

Westport, CT, US

Stamford, CT, US

Charter Communications' Spectrum Mobile is the fastest growing mobile carrier in the United States offering simple pricing with converged connectivity combining the best cellular network and Spectrum’s extensive WiFi network. My current role is leading Spectrum Mobile’s device value-added services, accessories, and lifecycle to aggressively grow ancillary.

Stamford, CT, US

My second role at Spectrum as the Senior Director of Mobile Product Performance is to operate as the General Manager of Mobile Product Operations ensuring operational efficiency and growth scalability. To help assure that, my team embraced the mantra of “Speed + Simplicity = Scale”. I was accountable for improving KPIs across all sales and support channels.

Stamford, CT, US

My initial role at Spectrum as the Senior Director of Mobile Operations and Customer Experience was to proactively identify break/fix opportunities and enhancements across the LBGUPS customer touchpoints to maximize Net Line Additions. Performed marketplace benchmarking through secret shopping of policies, processes, and platforms. Led the transactional.

Marseille, Provence-Alpes-Cote d'Azur, FR

Legacy Ingram Micro Commerce & Lifecycle Services (now CEVA Logistics) was a leading provider of wireless device lifecycle services delivering a strategic suite of end-to-end supply chain and customization solutions. I led a 123-person team across six key customer accounts and the call center with $70M+ of P&L accountability. My primary responsibility was.

Bellevue, WA, US

Legacy Sprint (now T-Mobile) was in a turnaround situation as the 4th largest US wireless carrier providing services under the Sprint, Boost, Virgin, and Assurance brands. I supported the turnaround efforts by helping to eliminate $360M on annual operating expenses and $230M of one-time costs. Through a deep supply chain assessment, I identified that the.

Southlake, TX, US

Likewize (FKA Brightstar) is a specialized wireless distributor as well as a leader in innovation and diversified value-added services for the wireless industry. My second role at Likewize was the Director of Reverse Supply Chain Solutions driving advancements in automating triage, standardizing grading, building partnerships, and business development. I.

Southlake, TX, US

My initial role at Likewize as the Chief of Staff for the Regional President of the United States & Canada was to direct a variety of strategic projects while ensuring a robust operating rhythm. My responsibilities included corporate strategy, new business development, executive advisory, and SG&A efficiency. I created effective company strategy.

Chicago, IL, US

United Airlines is one of the world's largest airlines since its 2010 merger of equals with Continental Airlines. After graduating from the rotational management program, I managed the $70B+ MileagePlus co-brand credit card portfolio performance metrics to drive actionable retention, growth, and profit strategies. I also project managed the launches of the.

Chicago, IL, US

My time in United’s rotational management program called the Emerging Leaders Program provided three rotations over two years in Distribution Strategy & Analysis, Revenue Strategy & Analysis, and Loyalty Strategy & Business Development. It delivered experience in the 4Ps of marketing, strategy, business development, data analysis, loyalty, and merger.

New York, NY, US

Sunnyvale, CA, US

Plug and Play Tech Center is a Silicon Valley business accelerator that specializes in growing tech startups with seed funding and full-service office space for entrepreneurs to pursue their passion. There I facilitated an ongoing partnership for two MBA interns to return each summer and free tenancy for entrepreneurial students from Indiana University. I.

Glenwood, Illinois, US

Morrison Container Handling Solutions is a leading manufacturer of custom bottling assembly line equipment for CPG companies with popular consumer brands. There I enjoyed managing projects from conception to completion involving pre-sales, measurement, design, manufacturing, installation, testing, service, and upselling. I also standardized engineering.

Madison, WI, US

Sub-Zero Group manufactures premium Sub-Zero refrigerators, Wolf cooking appliances, and Cove dishwashers. The company offers select engineering students the opportunity to participate in the cooperative education program to gain work experience before graduation with college credit. There I orchestrated long-term laboratory reliability tests on.

Master Of Business Administration (Mba), Marketing & Corporate Innovation

Bachelor Of Engineering (Be), Mechanical Engineering

Executive Education Course, Internet Of Things (Iot)

Education record