Account Management: Responsible for driving retention and loyalty with existing accounts, and growing accounts by providing service and support while increasing opportunities, creating win-win business-to-business partnerships, ultimately leading to conversions. Really I just sell bikes and bike parts, while building great relationships with shops. It's sick.

The VW/Audi Product Specialist position spans a large variety of tasks. The base of this operation is to develop and maintain a high traffic web catalog of VW/Audi performance and replacement parts.In this role, I: - Product Additions: Merchandise new products from vendors on customer-facing website - Created a product analysis for each new addition, taking sales expectations, potential existing product cannibalization and catalog over-saturation into account. Worked with S&P to ensure we have adequate stock, per projected sales forecasting.- New Vendor Onboarding: Conducted market research for the addition of trending brands, new product lines, and vendors - Working directly with potential vendor on sales expectations, pricing structure, terms, marketing plans, while seeing through initial launch, and following up on after-sales.- Catalog Building: Wrote technical website applications and descriptive copy for the online vehicle product catalog, while maintaining existing catalog for performance, aftermarket, and OEM products. Ensured products are in compliance with vendor pricing structure (MAP, MSRP, Jobber, etc). - Product Life Cycle: Managed a product life-cycle for all VW/Audi brand products - From initial product inception, development, copywriting, media, through product launch marketing and after-sales.- Revenue Growth: Averaged $200k-$350k in gross revenue each fiscal quarter on newly added products to the site.

The undertaking of the Audi Campaign Coordinator position came to be, all while coexisting with the already-abundant Audi Product Specialist tasks.In doing so, I: - Closely communicated with graphic designers, copywriter, and marketing director to ensure projects are completed in a timely manner, utilizing a product life-cycle system.- Design and execute digital marketing strategies for the Audi brand, including direct marketing campaigns, social media, and press releases. Create strategies to grow website and social media traffic in a profitable manner.- Built and maintained a marketing campaign calendar - Email marketing, social media, and new product launches were planned multiple months out to ensure completed artwork creation, media, copywriting, and adequate product stock on-hand for a seamless product launch.

Owing to excessive growth, ECS Tuning relocated their headquarters to a new facility in Wadsworth, OH. In May of 2011, I rejoined their ever-growing sales team as an Inside Sales Representative. In this position I used my vast knowledge of European vehicles and the performance aftermarket to adopt a 'consumer confidence' sales approach, ultimately leading to conversions. Closed inbound sales via phone, email, and live chat.

As a Wholesale Account Specialist for a rapidly expanding automotive E-Commerce giant, I grew both retail and wholesale customer accounts through inbound/outbound phone calls and emails, while utilizing strategic problem solving efforts. Created win-win business-to-business partnerships.