Ben Francis

Ben Francis Email and Phone Number

Organisational Leadership Mentor - Volunteer Position @ Waniati Maternal Waiting Home
Goroka, Eastern Highlands Province, PG
Ben Francis's Location
Greater Sydney Area, Australia, Australia
Ben Francis's Contact Details

Ben Francis work email

Ben Francis personal email

n/a
About Ben Francis

I am a passionate leader who loves driving rapid change in organisations. I love building and leading diverse, creative teams that are completely customer obsessed and drive continuous improvement in everything they do. I believe motivating and exciting people should be at the centre of everything we do, and that innovative technology has the ability to truly transform how we think, how we act, and how we achieve more every single day.Workday ANZ acknowledges Traditional Owners of Country throughout Australia and Aotearoa New Zealand, and recognises the continuing connection to lands, waters, and communities. We pay our respect to all First Nation cultures; and to Elders past, present, and emerging.

Ben Francis's Current Company Details
Waniati Maternal Waiting Home

Waniati Maternal Waiting Home

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Organisational Leadership Mentor - Volunteer Position
Goroka, Eastern Highlands Province, PG
Ben Francis Work Experience Details
  • Waniati Maternal Waiting Home
    Organisational Leadership Mentor - Volunteer Position
    Waniati Maternal Waiting Home
    Goroka, Eastern Highlands Province, Pg
  • Career Break
    Career Transition
    Career Break Nov 2024 - Present
    Taking a long overdue sabbatical to explore my next adventure in people and technology leadership.
  • Workday
    Director Of Customer Success - Australia & New Zealand
    Workday Oct 2022 - Nov 2024
    Pleasanton, California, Us
    Accountable for ensuring all Workday customers across Australia & New Zealand realise maximum value from their Workday investment in the shortest possible time. I lead a team of dedicated Customer Success Professionals who are deeply committed to our customers' long terms success. We do whatever it takes to understand your business goals—and hold ourselves accountable to them. With Workday you're never alone.
  • Bounsa
    Mentor And Problem Solver
    Bounsa Nov 2022 - Jan 2024
    Auckland, Nz
  • Microsoft
    Director | Services Delivery Executive
    Microsoft Jul 2020 - Sep 2022
    Redmond, Washington, Us
    Accountable for the largest and most complex programs and partnerships for Microsoft's Strategic Enterprise customers. Driving the digital transformation of business through helping our customers realize the value and power of the Microsoft Cloud.
  • Microsoft
    Chief Of Staff - Microsoft Services Australia
    Microsoft Aug 2018 - Jul 2020
    Redmond, Washington, Us
    In my role as Chief of Staff I drive strategic execution and team accountabilities, whilst keeping an eye on the market for insights, contribute to setting the future strategy of the business and executing on that strategy. I am accountable for: Change Management: Support effective landing of new policies and processes, drive targeted communication and execute on change management initiatives. Drive the rhythm of the business: Thinking holistically and strategically about the key operational rhythms, business processes, procedures and communication, support the business and enable effective business planning and execution, including organizing and driving long range business planning and annual business planning with the Leadership TeamBusiness Insights: Provide meaningful business insights and management reporting through analysis of data and trends.Business Improvements: Drive continuous business improvement across the business. Identify issues that impede leadership team success and work proactively to address them.Organizational outcomes: contribute to all leadership team discussions and topics, and offer synthetized business perspectives relevant to influencing strategic decisions
  • Microsoft
    Practice Leader, Cloud Application Development - Asia Pacific & Japan
    Microsoft Jul 2016 - Jul 2018
    Redmond, Washington, Us
    I lead a team of 100+Architects, Consultants and Engineers delivering specialised cloud application development services across devices, Azure and LOB. Accountable for building bespoke capability for DevOps and ALM for enterprise customers in Australia & New Zealand, South-East Asia, Japan and India.
  • Microsoft
    Head Of Australia, New Zealand And Singapore - Enterprise Customer Service And Support
    Microsoft Jul 2013 - Jun 2016
    Redmond, Washington, Us
    Customer Service and Support has a central role in unleashing the power of technology to help our customers and partners to do more and achieve more in their digital work and lives. Our unique capabilities and deep customer and partner insights will create support experiences that will empower and delight our customers.We are relentless in our pursuit to deliver exceptional customer experiences through proactive, online, self-help, community and assisted support across all of our products and services. We are responsible for billions of customer and partner interactions each year, making us central to the customer and partner experience with Microsoft.
  • Microsoft
    Premier Field Engineering Manager - Federal Government And Public Sector
    Microsoft Feb 2012 - Jul 2013
    Redmond, Washington, Us
    Through a growing portfolio of service offerings and packaged support options, Microsoft Premier Field Engineering is a strategic business partner. Our team delivers Risk Assessment Programs, Health Checks and remediation services across all key Microsoft technologies.
  • Raytheon Australia
    Program Director - Classified Programs
    Raytheon Australia Jul 2004 - Jan 2012
    Canberra Airport, Act , Au
    With facilities located across the country, Raytheon Australia is a highly capable prime contractorwith an engineering and technical workforce of 1200 backed by world-class management andquality systems. This local presence is bolstered by strong relationships with small and mediumsized enterprises and access to the global resources of Raytheon Company.
  • Boeing
    Network Design Engineer
    Boeing Jan 2003 - Jun 2004
    Arlington, Va, Us
    Boeing's presence in Australia is the company’s largest footprint outside the United States, with more than 3,000 employees in 27 locations. Boeing has seven wholly-owned Australian subsidiaries working across a wide range of aerospace, commercial aviation, defence, logistics, training and navigation businesses
  • Royal Australian Navy
    Electronics Technician
    Royal Australian Navy Apr 1995 - Jan 2003
    Canberra, Act, Au
    The Royal Australian Navy (RAN) is the naval branch of the Australian Defence Force (ADF). Following the Federation of Australia in 1901, the ships and resources of the separate colonial navies were integrated into a national force: the Commonwealth Naval Forces. Originally intended for local defence, the navy was granted the title of 'Royal Australian Navy' in 1911, and became increasingly responsible for defence of the region.

Ben Francis Skills

Leadership It Strategy Customer Success Agile Project Management Microsoft Products Software As A Service Technical Leadership Microsoft Technologies Forecasting Customer Satisfaction Team Leadership Strategy Enterprise Architecture Project Portfolio Management Program Management Change Management Enterprise Software Customer Support Business Process Improvement Management Project Management Pre Sales Service Delivery Cloud Computing Agile Leadership Integration It Management Project Delivery

Ben Francis Education Details

  • Deakin University
    Deakin University
    Management Excellence Program - Management And Strategy
  • Yass High School
    Yass High School

Frequently Asked Questions about Ben Francis

What company does Ben Francis work for?

Ben Francis works for Waniati Maternal Waiting Home

What is Ben Francis's role at the current company?

Ben Francis's current role is Organisational Leadership Mentor - Volunteer Position.

What is Ben Francis's email address?

Ben Francis's email address is be****@****z.co.uk

What schools did Ben Francis attend?

Ben Francis attended Deakin University, Yass High School.

What skills is Ben Francis known for?

Ben Francis has skills like Leadership, It Strategy, Customer Success, Agile Project Management, Microsoft Products, Software As A Service, Technical Leadership, Microsoft Technologies, Forecasting, Customer Satisfaction, Team Leadership, Strategy.

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