Ben Friedman Email and Phone Number
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I have recently chosen to leave my role at PointsBet in search of a new opportunity. I am looking for a transition out of the sports betting industry and into a space where I can use my loyalty, financial strategy, and sports background to help lead strategic teams.As a VIP Strategy Manager at PointsBet, I led the promotion and retention of high-value customers in the sports betting industry. I leveraged my strong analytical skills and Excel proficiency to project the impact and costs of promotional offerings, monitor key performance indicators, and optimize the margin and ROI of promotional strategies. I also used my excellent communication and presentation skills to engage with customers, partners, and stakeholders, and deliver high-quality service and support.I have a Bachelor's Degree in Honors Business Accounting and Information Management with a Certificate in Sports Business from University of Colorado Boulder, where I developed my passion and knowledge for the sports and technology sectors. I also studied at Universitat Autònoma de Barcelona, where I learned Spanish and gained international exposure. I have a demonstrated history of working in various roles in the marketing, sports, and technology industries, including as a Senior CRM Analyst, an Account Executive, and a Strategic Intelligence Intern. I am motivated by the challenge and opportunity to grow and learn in a fast-paced and dynamic environment.
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Revenue Operations SpecialistDraftkings Inc.Washington, Dc, Us -
Vip Strategy ManagerPointsbet Apr 2022 - Mar 2024Melbourne, Au• Executive appointed commercial lead for PointsBet to Fanatics Betting & Gaming company acquisition. • Project estimated costs of all promotional offerings against monthly budgets and monitor take up of offers and budget standing.• Promoted by senior leadership to build out a VIP strategy department, carving out a new leadership role that did not previously exist.• Decreased churn of customer base to record lows for 15 consecutive months.• Oversee the planning, creation, implementation, and reporting of all promotional offerings and customer service. strategies against budgetary targets for over 10,000 clients across 14 jurisdictions, focusing on customer health, retention, and reactivation.• Organize, plan, and host VIP events for our top clients locally in Denver and in other key US jurisdictions. -
Senior Crm Analyst, Promotions And LoyaltyPointsbet Aug 2021 - Apr 2022Melbourne, Au• Project impact of promotional offering across key KPIs focused on customer health and retention • Project estimated costs of promotional offerings for each individual offer and monitor take up of offers and budget standing• Provide opportunity size and other analysis into major promotional events to help the team capitalize on major sporting events in the U.S.• Redeveloped booster odds strategy to maximize the margin we provide to clients and ensure positive ROI and impact on promotional team’s core KPIs -
Crm Analyst, Promotions And LoyaltyPointsbet Nov 2020 - Aug 2021Melbourne, Au• Assist in promotional strategy planning and execution for all on-site and CRM only promotional offers• Performed daily website/application management and updates, including putting on-site all daily boosters, promotional offers and ensuring all sites have relevant content to their jurisdiction specific sporting events and teams• Understand various player profiles in the sportsbook customer base, based on behaviors, and further company understanding on key drivers that will unlock higher customer engagement.• Create daily booster odds plan focused on key players, nationally televised events, and local market storylines -
Account Executive, Membership Sales - Colorado AvalancheKroenke Sports & Entertainment May 2020 - Oct 2020Denver, Co, Us• Acquired, serviced and retained client base of 14 premium full season ticket accounts and 96 partial accounts• Individually selected by senior leadership to service 110 full season ticket holder accounts • Consistently exceeded quota and sold over $98,000 in new full season ticket revenue, 17 full season seats and over $234,000 in partial ticket deposit revenue• Interacted with contacts daily by 50+ personal touchpoints; phone, in-person, meetings, events• Understood and analyzed client needs to provide thoughtful solutions and lasting, positive experiences while adapting to changing environment and uncertain future due to COVID-19 -
Inside Sales Representative, Colorado AvalancheKroenke Sports & Entertainment Jun 2019 - May 2020Denver, Co, Us• Recognized by company for success generating highest monthly revenue for five consecutive months• Led the sales team of 10 in highest total ticket revenue, generating over $146,000 in total revenue; comprised of $9,00 in full season ticket revenue, $107,000 in partial season ticket revenue and $30,000 in group ticket revenue• Pitched and executed “Group Night,” a cause-awareness fundraiser for people with intellectual and developmental disabilities, by partnering with 3 local organizations: Arc of Colorado, EasterSeals of Colorado and Activity Options Denver• Leadership chose “Group Night” pitch and presentation to exemplify success to future employees with same assignment• Managed 75 partial accounts, 33 group accounts and 16 transitioned accounts with high daily output of 100+ touchpoints• Appointed Team Leader in cross-sell initiative to Colorado Mammoth, transcending group revenue with $3,000 in full and partial season tickets• Continually built awareness and team loyalty through client satisfaction and thorough customer service• Analyzed large amounts of sales data and collaborated across departments to develop strategy for increasing leads -
Box Office Ticket SalesKroenke Sports & Entertainment Aug 2018 - May 2019Denver, Co, UsHelped assist customers on game and event days including purchasing tickets, will call, venue management, and any other general concerns -
Strategic Intellegence Intern - Athletic DepartmentUniversity Of Colorado Boulder Aug 2018 - May 2019Boulder, Colorado, Us• One of first interns hired to revolutionize department by introducing sports analytics to gain competitive advantage • Researched and developed strategic-analytic reports to assist and improve football, men’s basketball and women’s volleyball • Analyzed a changing high-volume amount of data at player, team, opponent and conference levels to formulate a theory and hypothesis to then actively test in game-like situations• Presented head coaches with new knowledge to help inform decisions and contribute to overall team success• Created queries and ran weekly football reports of 4th down and defensive timeout strategy and opponent play tendencies -
Journey Of Hope CyclistThe Ability Experience Jun 2017 - Aug 2017Charlotte, North Carolina, UsA 67 day, 4,330 mile bicycle trek covering 13 states and going from Seattle, Washington to Washington D.C. I personally raised just under $9,000 to help raise money and awareness for people with disabilities throughout the United States. Also participated in over 45 friendship visits, meeting clients all across the country and spending time understanding them and their life. -
Manager On DutySugar Mountain Nov 2014 - Dec 2016Seattle, Washington, UsManager on duty in charge of delegating tasks to employees, making sure store front is clean and presentable, dealing with any customer issues, closing up store at night and balancing tills for the morning, and monthly inventory.
Ben Friedman Skills
Ben Friedman Education Details
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University Of Colorado BoulderHonors Business Accounting And Informations Management -
Universitat Autònoma De BarcelonaBachelor'S Degree -
Sammamish High SchoolHigh School
Frequently Asked Questions about Ben Friedman
What company does Ben Friedman work for?
Ben Friedman works for Draftkings Inc.
What is Ben Friedman's role at the current company?
Ben Friedman's current role is Revenue Operations Specialist.
What is Ben Friedman's email address?
Ben Friedman's email address is be****@****ado.edu
What is Ben Friedman's direct phone number?
Ben Friedman's direct phone number is +142598*****
What schools did Ben Friedman attend?
Ben Friedman attended University Of Colorado Boulder, Universitat Autònoma De Barcelona, Sammamish High School.
What skills is Ben Friedman known for?
Ben Friedman has skills like Microsoft Office, Time Management, Event Management, Event Planning, Teamwork, Social Networking, Social Media, Powerpoint, Microsoft Excel, Customer Service, Public Speaking, Leadership.
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