Ben Fromm Email & Phone Number

Remote

HubSpot is a leading CRM platform that provides software and support to help businesses grow better with marketing, sales, service, and website management software, plus integrations with over 1,000 partner solutions. HubSpot was named Glassdoor’s #2 Best Place to Work in 2022, and the award-winning culture has been recognized by Great Place to Work.

• Envyus Media's affiliate and lead sourcing service is designed to help businesses acquire high-quality leads and drive conversions through targeted advertising campaigns. With access to a vast network of affiliates.
• Consulted on strategic sales process and operations refinement, resulting in improved efficiency and increased new business opportunities.
• Consulted, developed and implemented a new client success strategy, including the creation of enablement materials, training, and management support, resulting in an improved client experience.

Remote

• Impekable is an award winning design, development, product strategy, mobile and web application agency. Founded to serve technology innovation, enterprise, fortune 500 and start-up organizations to create, invent.
• Develop revenue growth strategies and identify opportunities that expand business at client accounts—generating million dollar deals at several enterprise companies.
• Spearhead business development. Create pitches and sales materials and determine client requirements, scope of work, resources, timeline and pricing.
• Work cross-functionally with Delivery and Finance to plan, forecast, drive and track revenue; identify barriers and investment opportunities to increase revenue.
• Created estimation tool that transformed the company’s financial position—driving efficiency and leading to profitability.

Remote

• Led client and partner development including sales and account management for large and strategic accounts.
• Established new work group organizational structure expanding relationships and growing revenue from strategic accounts by 50%. Closed company's first $1M contract.
• Created and launched company’s first structured revenue report and forecast—increasing visibility and increasing revenue by 28% in the first 6 months.
• Assessed and optimized CRM, contracting and estimation processes. Created and implemented new templates, tools and procedures—establishing a more consistent process to organize, grow and expand the sales pipeline.
• Led the organizational and operational restructure of the company—rebounding from a Q1 net loss, a Q2 economic downturn (COVID), to EOY net profit and overall company expansion.

New Haven, CT

• BankMobile is America’s first no-fee digital bank and is a division of Customers Bank (NYSE: CUBI). Its mission is to provide millennial’s and others a digital, effortless, and financially empowering experience by.
• Led the integration of Higher One’s Client Success team and resources into BankMobile’s organization.
• Redefined strategy and focus under new leadership. Created retention/renewal, new client acquisition, and new account acquisition goals. Defined roles and responsibilities for team and department.
• Worked closely with the BI team to identify and define analytics needed to establish a baseline and track KPIs. Created the Account Details Report and developed a resource management strategy enabling effective.
• Created and launched a new benchmark award, recognizing highest performing clients. Promotion of the award complimented our strategic client initiates, leading to a 47% reduction in paper check processing across all.
• Received Giraffe Award, recognition for outstanding leadership.

New Haven, CT

• Higher One, Inc. was a financial services company specializing in higher education. Founded in 2000, Higher One was recognized as one of Deloitte’s fastest growing technology companies. A public offering in 2010 and.
• Developed framework to identify clients who were most likely to buy. Led team to $484K of cross-sell and add-ons of newly acquired services through existing client base.
• Led grassroots campaign building client support from 100+ accounts in opposition of imposing regulations—positively influencing the final rules from the Department of Education.

New Haven, CT

• Promoted to lead the Account Management team—growing to the highest performing team in terms of revenue, accounts served and team member performance.
• Built new Account Management team. Established reporting structure, role and responsibilities as well as retention and revenue targets.
• Asked to lead East Account Management team. Turned around underperforming team by realigning territories, creating new training program and hiring new team members.
• Spearheaded an account segmentation strategy that revamped approach to supporting new accounts—enabling scaled growth without additional Account Managers while achieving renewal rates and revenue goals.

New Haven, CT

• Managed largest portfolio of accounts representing over $17M in annual revenue, including Higher One’s single largest account at $6M+ annual revenue.
• Forged strong relationships with C-level executives and completed contract renewals including RFP responses and contract negotiations—consistently exceeding revenue and retention goals.
• Received the Stellar Service Award for excellence in serving customers and colleagues.

New Haven, CT

• Managed a portfolio of 30-45 accounts.
• Built relationships with key client administrative contacts. Supported operations and service responses, ensured success after implementation, traveled to site, and gave performance presentations.

Plymouth, MN

• Comm-Works is a full service, multi-disciplined, IT Project Management and Solutions firm specializing in global, broad scale project coordination, management, procurement, deployment and implementation of IT related.
• Responsible for successful project management and servicing of accounts. Oversaw planning, scheduling, servicing, billing and project management. Managed unprofitable projects, worked to solidify new pricing, reduce.
• Managed 9 top accounts representing $4M in telecommunications service and equipment revenue.
• Inherited four accounts in bad standing, implemented new procedures and rebuilt relationship to continue business in 2006.
• Saved one account from leaving Comm-Works, solidifying and expanding new business in 5 months.

Plymouth, MN

Nashville, TN

• Southwestern Company publishes education books and software for K-12 students. An exceptional management and sales training program prepares college-age students to be independent contractors, responsible for all.
• Recruited, interviewed, trained and led a personal sales team. Facilitated meetings on advanced sales, leadership and management skills for the sales organization. Prospected and approached thousands of families from.
• Personal sales team produced $240,000 in retail sales.
• Over 450 hours of success principles, advanced sales, leadership and management training received.
• Relocated to Rocky Mount, NC, Toledo, OH, Newark, OH and Mansfield, OH over the course of four summers.

Nashville, TN

Nashville, TN