Ben Fulloon Email & Phone Number

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

As a Senior Innovation Lead with Bupa, I work on uplifting customer experience and business efficiency from idea to concept and following through with implementation.

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

Following on from Benefit Pocket closing, I have returned to my previous role within Bupa to continue programming and supporting the business with innovation.

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

Between June 2022 and March 2023, I joined Benefit Pocket as the Customer Journey Manager. Benefit Pocket was a health and wellbeing brand established by Bupa, however subsequently ceased operating in March 2023. In this role I managed our email strategy to boost customer engagement and to help meet business objectives. I also work within Agile Squads and.

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

While working as a Digital Innovation Lead within Bupa, I managed the day to day operations and provisioning of their cloud messaging platform. This included creating and managing user accounts, general management and maintenance, building chatbots, creating serverless functions with Node.js.Within this role I also joined an agile squad and developed tools.

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

While working as a Conversation Builder Specialist within Bupa, I co-managed the day to day operations and provisioning of their cloud messaging platform. This included creating and managing user accounts, general management and maintenance, building chatbots, creating serverless functions with Node.js.

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

While working as a Web Chat Sales Consultant within Bupa, my job primarily involved helping customers purchase health insurance and general insurance while making an informed decision. This role involved messaging with customers through web messaging, WhatsApp and Apple Business Chat.

Fulloon Lending was a start-up mobile mortgage broking business, aimed at supporting customers where and when they needed.

Brisbane, Brisbane, AU

While working with Suncorp, I worked as a Customer Development and Sales Consultant. My role primarily involved assisting customers make informed decisions about the general insurance policies they were looking to purchase. I also provided general financial advice on Suncorp policies under both their GIO and Suncorp brands.

While at AMT Group, I worked under their contracts with Woolworths Mobile and Samsung. My role primarily involved assisting customers make informed decisions about the mobile phone and plans they were getting. I also assisted with technical support, helping customers set up their phones, troubleshoot and helping to resolve any enquiry they may have.

Williams Landing, Victoria, AU

At Target I worked as a Warehouse Assistant where I helped to break down pallets of stock and send them to stores in an efficient manner. I also assisted managers with computer systems.

Master Of Applied Finance, Finance And Financial Management Services

Graduate Certificate In Finance, Finance And Financial Management Services

Certificate Iii In General Insurance, Insurance

Advanced Diploma Of Financial Planning, Financial Planning And Services

Certificate Iv In Finance And Mortgage Broking, Finance, General

Diploma Of Financial Planning, Financial Planning And Services