Ben Galison Email and Phone Number
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Versatile, hands-on Revenue Operations / Business Transformation leader with a unique combination of experience in global and cross-functional strategic initiatives, Go To Market strategy, new markets and solutions, services innovation, and customer value realization.Consultative, collaborative, and analytical, I thrive on solving difficult and complex business problems, working across functional boundaries to drive positive change, and building teams and long-term client relationships that deliver measurable value. Seeing the potential in organizations and individuals, and helping them to achieve it, is deeply rewarding. A strategic thinker with a pragmatic approach and consensus oriented communication style, I excel at aligning people and technology, applying critical thinking and my MBA training to drive business insight, decisions, and execution for lasting results. During my career, I've created service offerings and developed new business that contributed significant annual revenue. In consulting management and IT project leadership roles, I've gained domain experience in High-Tech, Healthcare / Life Sciences, and Financial Services. I've built global teams, developed major client accounts, and reengineered processes and systems with a consistent record of success in venture-backed, pre- and post-IPO, and large public companies.Specialties: Business Operations Go To Market StrategyCross-functional Strategic InitiativesBusiness TransformationSales OperationsValue Realization / ROI ModelingConsulting & Professional ServicesCustomer SolutionsNew Market EntryGlobal Program ManagementAccount ManagementSaaS / Enterprise ApplicationsOperational Metrics / Analytics / KPIChange LeadershipBudgeting & Strategic PlanningVendor Management & PartnershipsCustomer Relationship ManagementCustomer SuccessTeam Building & Leadership
Stack Overflow
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Vp, Revenue OperationsStack Overflow Dec 2024 - PresentNew York, Ny, UsStack Overflow empowers the world to develop technology through collective knowledge.
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Vp, Gtm Strategy & OperationsVelocity Global Jun 2024 - Dec 2024Denver, Co, UsScaled 20-person Revenue Operations team to enable sales transformation, new product launches, and IPO readiness. Scope included Sales Operations, Sales Compensation, GTM Systems, Analytics, Deal Desk, Order Management, and GTM Annual Planning.Backed by Norwest Venture Partners, Velocity Global is a $200M ARR leading employer-of-record provider, combining technology and local expertise in 185+ countries to help clients scale globally. -
Svp Operations & Chief Of Staff To CeoDomino Data Lab Nov 2022 - Jun 2024San Francisco, Ca, UsExecutive Team member responsible for rhythm of business and special projects for CEO. Hands-on program management for Life Sciences and Public Sector market entry. Established company's first cross-functional strategic initiative capability including tools, processes, and training.Backed by Sequoia Capital, Domino's enterprise AI platform is used by over 20% of the Fortune 100 to accelerate research, speed model deployment, and increase collaboration for data science teams. -
Vp, Gtm Strategy & OperationsDomino Data Lab May 2021 - Nov 2022San Francisco, Ca, UsPromoted to expanded role leading Go To Market Strategy, Sales and Customer Success Operations, GTM Systems, Field Enablement, Business Intelligence, and Business Value Consulting. Built and scaled 10-person team driving GTM pivot and increased sales efficiency. Direct report to COO/CRO.
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Vice President Of Business ValueDomino Data Lab May 2020 - May 2021San Francisco, Ca, UsRecruited to build, lead and scale Domino's Business Value Consulting practice globally. Created and launched a value realization framework, ROI model, assessment approach, customer benchmark database, and value selling tools. Trained Sales team, realizing 4x win rate.
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Senior Director, Partner Engagement Management - Customer Success GroupSalesforce 2019 - 2020San Francisco, California, UsSuccessively promoted in manager and high-impact individual contributor roles driving customer value, operational streamlining, and partner ecosystem growth. Helped scale $4B to $17B revenue and 14,000 to 55,000 employees.Ensured the mutual success of Salesforce customers and consulting partners in high-risk new product implementations, by providing best practice guidance and hands-on assistance to customer CIO/CTO/COO to accelerate business value while helping partners grow their delivery practices. -
Senior Director, Success SpecialistsSalesforce 2016 - 2019San Francisco, California, UsOperations lead for regional SVP of customer success with $1B portfolio. Led a 15-person team of functional and technical experts delivering targeted engagements to help customers maximize value realization from their Salesforce investment.
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Solution Engagement DirectorSalesforce 2014 - 2016San Francisco, California, UsRepresented Customer Success solutions to enterprise and vertical customers during the pre-sales cycle as pre-sales lead aligned to Sales RVPs. Engaged with partner and client executives to assure implementation success.
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Vice President, Strategic InnovationServicesource (Acquired By Concentrix) 2013 - 2014ServiceSource (IPO 2011, acquired by Concentrix 2022) was a recurring revenue management solution leader for Global 1000 technology and healthcare. Helped scale company from $110M to $300M revenue and 1300 to 3000 employees.In newly created leadership role, established a client-facing Finance partnering function for 2 largest customers, including managing $1B+ renewals revenue and collaborating on strategic initiatives. -
Global Lead, Operations FinanceServicesource (Acquired By Concentrix) 2012 - 2013Reporting to CFO and partnered with COO for $250M P&L, led and scaled an 8-person global team responsible for sales operations, productivity metrics, sales compensation, budgeting, revenue and cost forecasting, and analytics.
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Senior Director, Solution DesignServicesource (Acquired By Concentrix) 2009 - 2012Led Solution Design team partnered with SVP Sales, providing pre-sales consulting, pricing models, and value engineering. Pioneered the SaaS market, creating a customer lifecycle management solution that opened a $10B market, transforming the company’s positioning and more than doubling its market valuation.Representative client acquisitions: Google, Salesforce, Cisco WebEx, SuccessFactors (SAP), Xactly, BMC, Abbott.
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Principal / Director, Customer SolutionsNeochange 2006 - 2009UsFor boutique consulting firm focused on IT adoption and business transformation, developed and delivered value assurance services and ROI analysis models for software vendors and their enterprise clients.- For IT division of $17B media leader, led joint development of value analysis, portfolio governance, and project estimation processes and tools. - For mid-sized independent software vendor, established value selling capability.Representative clients: DIRECTV, Fiserv, Meridium (GE Digital), Wellpoint (Anthem), Walgreens -
Senior Program ManagerNew Century Mortgage 2004 - 2006Irvine, California, UsFor $2B financial services firm, managed operations and technology initiatives.- Led $120M business process outsourcing transition to Accenture including managing 60+ consultants, associates and vendors. - Selected and managed BearingPoint assessment of 40 call centers across 4 divisions.
Ben Galison Skills
Ben Galison Education Details
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The Wharton SchoolExecutive Education: Integrating Finance And Strategy For Value Creation -
Ucla Anderson School Of ManagementBusiness
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St. John'S CollegeLiberal Arts (Minor In Mathematics And French)
Frequently Asked Questions about Ben Galison
What company does Ben Galison work for?
Ben Galison works for Stack Overflow
What is Ben Galison's role at the current company?
Ben Galison's current role is GTM Leader | Revenue Operations | CX | Business Transformation | Strategic Initiatives | Ex-Salesforce Customer Success.
What is Ben Galison's email address?
Ben Galison's email address is bg****@****rce.com
What is Ben Galison's direct phone number?
Ben Galison's direct phone number is +141563*****
What schools did Ben Galison attend?
Ben Galison attended The Wharton School, Ucla Anderson School Of Management, St. John's College.
What are some of Ben Galison's interests?
Ben Galison has interest in Education, Environment, Animal Welfare, Arts And Culture, Health.
What skills is Ben Galison known for?
Ben Galison has skills like Saas, Enterprise Software, Strategy, Crm, Cloud Computing, Solution Selling, Professional Services, Vendor Management, Program Management, Business Development, Management, Cross Functional Team Leadership.
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