Ben Grassel Email & Phone Number

Woodinville, Wa, Us

Woodinville, Wa, Us

Eagan, Minnesota, Us

● Responsible for developing content strategy, writing and delegating page content and presenting content of attorney websites that generate $100,000 or more in annual revenue for company● With other team members, increase site traffic of clients by 50% after launching successful product● Recipient of multiple awards, including a platinum Hermes Award, a MarComm award and multiple FindLaw site of the month awards for content● Currently using AI tools (ChatGPT/OpenArena) to increase productivity incrementally in several areas of work● Responsible for 30-40 projects in different stages at any given time

Collaborated on many client projects with companies such as Ten Gun Design and Campus Point in designing web banners, digital promotional materials, advertising pieces, and marketing documents.● Worked with other designers and supervisors to review materials utilizing Microsoft and Xbox style guides, strategy, and brand direction for 5-10 different games, and on 70 different sized banner designs for the Xbox One ● Responsible for highly confidential key marketing documents and materials for various clients

Seattle, Washington, Us

Worked as a Print and Digital Marketing Manager for Kidder Mathews, a Customer Experience Manager for Nintendo, a Marketing Program Manager for Microsoft, and a Consumer Insights Specialist for Wizards of the Coast.Wizards of the Coast: 2019-2020Helped with set up, planning, recruitment and the study of focus groups, including the product testing of various future game releases.● Built and managed surveys, edited internal reports on product releases, researched consumer trends, and coded and maintained surveys that led to successful product launchesMicrosoft: 2018-2019Assisted team with tasks regarding marketing and 50-70 partners, including incentives, campaigns, billings, and advertising on various Window's Products that are used with their devices● Scheduled and set up meetings, edited and reviewed PowerPoint presentations, and planned and coordinated events, including the booking of flights and travelKidder Mathews: 2018Created different marketing reports in detail with high-end design in 20-50-page booklets to best present multi-million dollar commercial real estate properties to buyers under tight deadlines● Edited and completed various small documents, and made multiple maps and creative promotional content that contributed to a 50% increase in salesNintendo: 2017-2018As a consumer insights team supervisor, performed troubleshooting for consumers and other agents, provided coded survey analysis, and compiled a few hundred consumer insights/week and from various social media and news outlets, and gaming message boards.● Assisted in training and educational programs improving the call processes of new representatives● Received consistent positive feedback and a 99% success rate on 50-70 ” tier 3” technical support calls per day

Salt Lake City, Ut, Us

Coordinated with 50+ specialized buying teams on descriptive copy for thousands of new products online each day, resulting in the creation of 150-200 product descriptions daily, on licensed products and clothing.● Due to effective delivery of high volumes of quality technical content as the top women's clothing line writer, buying teams were able to launch 9 new lines/events online weekly, that brought in $1M+ daily ● As Head of a 7 member Copy Employee Engagement Committee, supported product teams by running meetings and coordinating internal department events, planned events, and assisted the operations team with execution of ongoing productivity initiatives for department● Was able to routinely exceed daily and weekly writing goals by 20% during peak times by processing edits effectively, identifying patterns in requests, and reducing changes through collaboration

Provided confidential marketing/return analysis reporting for product teams in the US, on hundreds of products daily, to increase efficiency through audits, and improved product development.● Compiled, organized, and handled highly confidential retail information for teams to use for analysis, while improving time taken to compile these reports by 50%● Saved teams thousands of dollars in lost product by cross-checking the orders for hundreds of products a day, and collaborating on sent-in repair action items through weekly product support meetings.● Managed a recycling program to help consumers dispose of old product safely, including the creation of a prepaid shipping label for the return of 20+ consoles/week, that were also documented for tax purposes