Global Black Belt (GBB) organization, which is a team of highly specialized technical specialists who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance. The Database team within the GBB organization consists of Senior Technical Specialist, who focus on specific domains, industries, and workloads, such as NoSQL, Relational Databases. Along with deep technical SME in Distributed Database architecture, and data modeling, through the lens of distributed application development.Tasks performed on a daily basis:- Coding of POC and presentation of demos. Language varies- .NET, Python, NodeJS, Golang. Cosmos DB provides data persistence layer. Whether MongoDB, Cassandra or NoSQL API's. Integrations layers usually event hubs, event grid. Compute: AKS, Azure Functions, Container Apps. Deployment: Usually via code or Bicep, Github.- Date modeling workshops

Achievements:-Technology Solution Execellence Award 2022: Specialist Sales

-Slight change of role. Dropping OSS Relational Databases focus area. News specialist on-boardAchievements:- Technology Solutions Excellence Award 2019 : Optimise Operations

- Hybrid role as containerisation SME- Transitioning from Distributed Compute to Distributed Databases

I am an Open Source Software, Technical Specialist in the Microsoft Azure Global Black Belt team, based in Australia & New Zealand. My job is to ensure that customers, partners and Microsoft teams get the maximum benefits of running Open Source Software on Microsoft Azure.I worked with customers to deliver result-oriented solutions for customers, which might be completely open source based, or it might be a combination of open source software and other offerings. I’m agnostic to the components of a particular solution, as long as it delivers the outcomes required and my preference is to tailor solutions to my customers’ strengths and capabilities.

I help organise the Kubernete's Melbourne Meetup. Responsibilities include MC-ing the event, organising speakers, sponsors and venues. The group has only been active just over a year and half and we have over 220 members. To attend our events, join our meetup group: http://www.meetup.com/Melbourne-Kubernetes-Meetup

I organise the Docker Melbourne Monthly Meetup. Responsibilities include MC-ing the event, organising sponsors, venues and speakers. The group has grown to over 1200 members within 18 months. To attend our events, join our meetup group: http://www.meetup.com/Melbourne-Docker-User-GroupYou can read my meetup profile here:http://www.meetup.com/Melbourne-Docker-User-Group/members/188062993/

I help organise DC/OS Melbourne Meetup. Responsibilities include MC-ing the event, organising speakers, sponsors and venues. To attend our events, join our meetup group: https://www.meetup.com/preview/DC-OS-Melbourne-Meetup

The Dubber Platform provides call recording and audio asset management in the cloud.Dubber is a transformative Cloud based Software-as-a-Service (SaaS) solution in a multi-billion dollar hardware centric market place. It provides enhanced service and is flexible to a myriad of requirements not easily achievable with current market solutions.Responsibilities:• Responsible for ensuring the current stories and associated sprints aredelivered• Involved in design and implementation of upcoming Dubber platformfeatures• Co-ordinate and keep up to date across 3 Scrum teams; Developers, QATesters, Business Analysts and Product owners to ensure that deliverables aremet• Technical lead responsible for migrating the platform to utilise the Dockerstack of technologies to increase deployment flexibility• Responsible for implementing improvements and managing Dubber’s Supportfunction including providing support for infrastructure implementations• Evangelist for the Dubber API and launch Dubber into theMelbourne Meetup community

A technology strategy and advisory service specialising in containerisation, cluster container technologies and container security, Container Bytes helps businesses to overcome the hurdles and achieve the benefits of a well-orchestrated and secure container infrastructure.With expertise in cloud technology, software development and network infrastructure, our experts are champions of efficiency and are passionate about delivering the most practical, profitable solutions for your business.Responsibilities:• Set the future strategy for Container Bytes• Strategize about online marketing and advertising, how to grow the company.• Set strategic direction based on competition analysis• Business development• Map out functional business requirements with key stakeholders byunderstanding the customers pain points• Qualification of opportunities• Lead contract negotiations at an executive level• Follow technical and business industry trends and act as a thought leader• Participate in business development activities; conferences and trade events• Assist with developing new market strategies with principal partners andmarketingAchievements:• Successfully brought the container security company, Twistlock into theAustralian market through selling their Container Security Solution intoprominent Australian retailer• Container Bytes was selected to help organise the first Container Technologyconference, Container Camp, into the Australian developer technologyconference circuit.

Our mission is to build successful, long-term relationships based on delivering expert services and innovative solutions. We are trusted advisors to some of Australia’s largest organisations specialising in Security Architecture, Security Solutions, Cloud Security, Cyber Security and Resource Augmentation. We work across large strategic transformation programs, critical BAU functions and even small uplift projects, and by building partnerships with our stakeholders we ensure our customer’s strategic vision is maintained. From concept to execution, we help organisations to ensure that the right outcomes are achieved aligning with their business, security & technology objectives.

** Segura was acquired by Zimbani in November 2015 **Organizations need trusted partners that they can rely upon to execute a cloud strategy that meets their unique requirements. Segura can help customers plan a cloud adoption strategy through a cloud assessment process and execute upon the designed plan with cloud migration and adoption services. From public cloud platforms such as AWS and Azure to hosted private cloud and dedicated infrastructure options, Segura can manage the complete migration of your enterprise cloud infrastructure.

Pepperstorm Australia is now trading as Telstra Business Centre - Enterprise. For more than 11 years TBC Enterprise have successfully provided advanced technology and learning solutions within Australia, New Zealand and throughout Asia.With a highly qualified team of specialists across an extended range of solutions, TBC Enterprise provides a unique balance of having a small and highly specialised team whilst maintaining agility in the following areas; Managed ServicesNetwork SecurityNetwork & Cloud InfrastructureUnified CommunicationsTechnology Vendors;- Telstra- Cisco/Meraki- VMware- Palo Alto- SolarWindsKey responsibilities:• Delivery of customer facing technical presentations/demonstrations/proposals from user to C-Level.• Established vision and follow through with modified presentations/demonstrations to win confidence around recommended solution.• Ability to establish technical champions to assist with sales and customer satisfaction within the Telstra account.• Successfully achieve monthly sales target and manage a profitable sales pipeline.• Organize and manage, strategic evaluations and custom pilot programs or POC’s. • Engage Telstra Business (TB) and Telstra Global Enterprise and Governement (GES) Units to ensure that TBC Enterprise team meets or exceeds Telstra Account Executive’s (AE) and Technical Service Specialist’s (TSS) expectations.• Effectively project manage Telstra and their customers to ensure deliverables were achieved within agreed timeframes. • Assist Telstra AE’s & TSS’s in identifying new opportunities within existing customer portfolios.• Contribute to the growth of TBC Enterprise through best practices, methodology, industry/technology trends.• Track utilization and maintain relationship with key Solarwinds customers to help protect renewals and customer satisfaction.

TEKNIA is an IT Sales and Service company focused on making technology simple and most of all making technology work for you. Teknia works with clients in Melbourne, Sydney and Brisbane.TEKNIA supports small business to larger enterprise . TEKNIA's capabilities lie beyond the desktop , assisting with support, strategy and proactive maintenance. We currently work with clients to provide services and advice in the areas of Group IT strategy, Redcat POS support, mobile staff IT support, Wireless POS technologies and managed services.• Contracted to convert a number of existing Microsoft Hyper-V Virtual Machines over to VMware ESXi 5.5 for RedCat Pty Ltd. This included using vSphere to setup and configuring new VMware guest Ubuntu database and web servers in readiness for upcoming development and deployment initiatives.• Contracted to completed various installations regarding the following technologies;- Microsoft Windows 2012 Server- Microsoft Hyper-V- VMware ESXi 5.5 / vSphere- Ruckus Wireless AP- WideFly WF35 wireless handheld units- Wireless Networks- Network Attached Storage- Ubuntu

Telstra is Australia’s largest telecommunications and Media Company, building and operating telecommunications networks and marketing voice, mobile & internet products and services.• Assisted in the implementation of the Scanners Network and acted as the main point of contact and trusted adviser for operations and process issues. • Reported on activities, outcomes and performance and maintained graphs of performance trends over a 13 month period on a monthly basis.• Co-ordinated scanner requirements of Australia Post; site relocations and refurbishment, and project activities. • Attendance at Team Program, Stakeholder and Site Meetings• Effectively managed Telstra and third party vendors to ensure deliverables were achieved within agreed timeframes.• Scoped and provided advice to the Account Team of projects requested by Australia Post.• Completed monthly performance reporting of project activities.• Attended monthly review meetings to report and discuss service performance, including Service Levels and Managed Services.Achievements:• Successfully managed and implemented 3rd Party Reporting and Logistics Interface between Australia Post and Telstra’s Managed Service Solution.• Redeveloped Telstra’s Scanner Service Delivery Monthly Reporting template in order to streamline reporting.

• Prioritised and supported of all open Cisco cases by coordinating Cisco support organisations, escalation processes and customer resources.• Acted as the main point of contact for operations and process issues.• Ensured 24/7 support was received by clients experiencing issues graded Severity 1 and Severity 2. • Followed up within Cisco and with the customer to identify any gaps in service delivery in order to ensure improved performance.• Identified and analysed operational abnormalities and trends.• Completed documentation of complex operations processes and procedures.• Monitored all Return Material Authorizations and reported on delivery performance.• Developed weekly, monthly and quarterly status reports, tracked progress of open support cases and addressed outstanding issues with the customer.• Documented operations to ensure that all specific operational and related topics were documented and available in the Cisco secured internet portal to assist with expediting issue resolution.Achievements:• Performed out of hours hardware replacement support to assist Telstra with resurrecting their Warrnambool Exchange after fire damage on 22nd November 2012. • Redeveloped Telstra Service Delivery Performance (SDP) Reporting template in order to streamline monthly reporting. This streamlining resulted in removing reliance on a 3rd party for any data corrections, enhancing operational efficiency. • Successfully outsourced the production of the Telstra Monthly Service Delivery report to Cisco’s GSP unit thereby enabling the report to be completed ahead of schedule and presented for internal review, subsequently enhancing the final presentation to Telstra.

• Scoped, understood and analysed the client’s environment through Gap Analysis and Mapping of functional requirements.• Assisted with sales tenders through a pre-sales engineering perspective•Conducted pre-sales presentations by presenting domain knowledge, expertise and capabilities to service requirements of prospective clients• Conducted training workshops and developed training material for new users• Managed Point of Sale installations from operation handover through to implementation• Managed 2 field engineers; staging equipment through to site installations • Provided 3rd level help desk support to clients both remotely and on site as a trusted advisor role• Monitored and maintained internal IT infrastructure including Windows servers, network switches and routers• Managed client SOE and pre staged client equipment for deployments• Submitted business cases and tenders for infrastructure improvementsAchievements: • Introduced SOE into the client POS environments with continued refinement, along with image management to streamline and reduce pre-staging timelines.• Designed a business case for a VOIP upgrade, through to rollout management and implementation, along with leveraging off a MPLS cloud for migrating our hosted servers to a virtual environment enclosed within a private VPN. This movement has reduced monthly hosting & phone costs by 20%. • Implemented a MSP anti-virus solution across 1000 clients with an annual return of 35% GP in order to reduce helpdesk tickets.

Kinesis Interactive Design develops a fully-featured CMS system built from the ground up to help cinemas manage and maintain their web site. Since its inception, Kinesis has developed cinema web sites for over 48 cinema locations across the country, as well as web sites for distributors and online ordering systems.To view a demo of the CMS system; http://www.youtube.com/watch?v=X5YASCAAvGATo view mobile sofware; http://download.cnet.com/mobile/kinesis-interactive-design/3260-20_4-10210544.html• Set up and managed the overall running of the company including - overseeing financials - generating new business opportunities; cold calling, sales trip - developing strategic objectives• Liaised with within a sales capacity with clients and prepared client presentations• Developed and maintained relationships with clients ensuring they received a superior service• Completed database and front end UX programming• Responsible for programming movie content into KICS CMS systemAchievements:• Successfully designed and programmed with fellow colleagues the Reading Cinemas Australian and New Zealand web presence: o http://www.readingcinemas.com.au & http://www.readingcinemas.co.nz o http://www.classictheatre.com.au o http://www.cameocinemas.com.au• Completed interface with point of sale systems

POS Solutions is a national software development company working with over 1200 newsagencies and pharmacies Australia wide. The organisation’s head office is in Melbourne, but also has a presence in Sydney, Brisbane and Perth.• Liaised with support, technical and programming teams to quickly resolve client problems• Fixed and debugged patented software• Utilised data communication programs via modem to resolve client problems• Performed on-site installation and training of point of sales systems• Managed the company’s website and developed documentation for the POS system• Designed leaflets, brochures and flyers for marketing.Achievements:• Promoted to an engineering position while doing software support. Re-structured client rollout procedure by developing an automatic imaging system using GHOST.• Was given the responsibility of maintaining and developing the company’s web site and developed many backend components to manage the website administration.• Join the Windows Programming team to work on the HTML Help system.• Developed POC for the e-commerce web site for the Pharmacy Guild of Australia.• Re-join software support to carry out installations of our newly developed POS browser POS System.