Ben Gustafson Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Full life-cycle hiring for 8+ design teams across Worldwide Operations & HR.Achievements:-Collaborated with Recruiting Manager to stand up brand new design recruiting team of 5.-Trained team on design role profiles, screening procedures, recruiting SOPs, portfolio evaluation, interview hygiene, common resources, etc.-Closed business critical Sr. UX Researcher within 30 days of joining the team.-Conducted interviews & participated in hiring decision discussions for 4 additional recruiting team members.-Wrote contribution to team members' promotion doc.-Delivered regular recruiting data reports to hiring managers & business partners.-Delivered 121% annual inclined candidate goal & 100% offer accept goal for 2021, with an offer accept rate of 86%.-Spearheaded Customer Service UX hiring expansion into Toronto.-Delivered 92% annual inclined candidate goal & 83% offer accept goal for 2022 by September (all roles cancelled by end of September 2022), with an offer accept rate of 91%.-Wrote doc analyzing talent cluster location vs Amazon saturation to successfully persuade business partners to drop location hiring restrictions, resulting in 2 business critical Sr. UX Designers hired within 60 days of decision.-Ongoing delivery of mentorship & direction to team members.-Planned & executed the 2022 Design Recruiting Summit, attended by 115 peers. Also owned post-event data analysis & wrote post-mortem doc.-Single-handedly increased UX Researcher hiring 150% YoY from 2021 to 2022 org wide.

Seattle, Washington, United States

Supporting & hiring for V1 Amazon COVID testing lab in Hebron, KY.Achievements:-Hired 3 business critical positions in 2 weeks.-Conducted 58 interviews in 1 month for Lab Assistants & Clinical Lab Scientists resulting in 42 inclined clinical candidates essential to launching the testing lab on time.-Facilitated pre & post interview discussions with hiring managers & interviewers.-Provided mentorship & direction to 3 sourcers across the US & Spain.

Seattle, Wa

Hired design talent across entire Alexa & Devices business group, including: UX Designers, UX Researchers, Visual Designers, UX Managers, Design Technologists, UX Program Managers, Product Design Engineers, etc.Achievements:-Successfully closed senior level candidates in highly competitive Seattle, San Francisco & SoCal markets under tight deadlines.-Assisted a new UX Manager in navigating a team turnover & morale crisis over several months concluding with a successful team restaffing & upswing in morale.-Hired 2 candidates in 1 month for a Devices V1 stealth project.-Conducted interviews & participated in hiring decisions for 3 FTE design recruiters & 1 contractor, resulting in a fully-staffed design recruiting team.-Onboarded, trained, and mentored a new design recruiter as the primary stakeholder.-Collaborated with design recruiting colleagues to create an Interviewer Shadow program aimed at quickly churning out well-calibrated design interviewers.

Seattle, Wa

Achievements:-STO for Design hiring for Alexa Skills Kit, Alexa Games, Alexa Auto & Alexa Voice Services-Recognized across the Alexa recruiting org as a SME on Design roles (UX Design, UX Writer, Voice Design, Design Technologist, Visual Designer, etc.)-Sourced candidates for & executed a "blitz" hiring event for Content Test Specialists, resulting in multiple hires in one day.-Collaborated with, as well as provided advice & direction, to Amazon recruiting partners in Luxembourg & UK to bolster recruiting efforts for Alexa Developer Advocates.-Conceived, researched, pitched & executed a business process improvement aimed at boosting ROI on "recycled" candidates.-Collaborated with UX Design & recruiting business partners to generate pipeline for & hire a business critical Sr. UX Designer under an extremely short deadline.-Surpassed 2017 yearly candidate offer goal by 8%-Successfully collaborated with hiring managers to proof-read new job descriptions, leading to a sharp reduction in spelling/grammatical errors, improved job description accuracy & improved external representation-Represented Alexa recruiting at Tech Talks, Alexa Dev Days & other Alexa events

Seattle, Wa

Sourcing & recruiting technical & creative roles for Amazon Appstore at IC & manager levels.-Used multiple creative outlets to source candidates -Forged solid partnerships with hiring managers, team members, recruiting leadership, vendors & recruiting coordinators-Provided best possible customer experience for candidates & hiring managers -Successfully collaborated with individuals across organizational lines as well as with different disciplines-Successfully collaborated with hiring managers to restructure & streamline screening process for User Experience Designers -Provided direction & coaching to recruiting team members on best practices for sourcing Software Development Manager candidates-Unabashedly provided the best possible candidate experience. Every. Single. Time.-Conceived & executed several team & candidate eventsAchievements:-Changed screening process for UX Designers, saving critical time & increasing organizational visibility for hiring managers, allowing Appstore to interview & close 4 business critical design roles in 2 months.-Conceived, staffed, sourced candidates for & executed a "blitz" hiring event for top business priority Software Development Manager roles. This resulted in interviewing 7 candidates in 1 day & achieving an inclined to hire ratio of 43%-Researched & onboarded new sourcing tool for Appstore recruiting team & served as Appstore's main point of contact with this vendor.-Onboarded two recruiting agency vendors & served as Appstore's main point of contact to said vendors-Achieved 63% of 2016 yearly hiring goal despite onboarding with 5 months remaining in the calendar year.

Seattle, Wa

Responsible for sourcing & recruiting Software Development Managers for Amazon's WW Ads Team.-Used multiple outlets to source candidates-Maintained candidate interest during screening & hiring process-Built relationships with hiring managers, recruiting leaders & recruiting coordinators-Sourced candidates for an international event in Australia-Integral participant in formulating & adopting a new organizational-wide process for screening candidatesAchievements:-Achieved 4 offers-New recruiting process helped the business increase visibility across the organization & led to an increase in channeling candidates more effectively

Bellevue, Wa

Full-cycle sourcing & recruiting of talented Software Engineers, Software Development Managers, SDETs, QA Engineers as well as Technical Product Managers for our largest client-- Amazon. I worked with several Amazon teams including: AWS, Search & Discovery, Consumables, Digital Products, Ads, Kindle, Quidsi & more.-Used several outlets to source candidates-Sourced candidates for "blitz" events across the US & internationally-Worked closely with fellow recruiters & hiring managers to track & accomplish hiring goals-Maintained candidate interest, focus & enthusiasm during screening processAchievements:-Recruiter with highest weekly submission rate several times-Recipient of several candidate satisfaction commendations-Achieved 4 offers & over 20 onsite invitations

Minneapolis, Mn

Full-cycle recruitment & on-boarding of Class A CDL truck drivers to operate on several FEMA levee construction projects in Southeast Louisiana.-Used multiple outlets to source candidates-Wrote my own unique job descriptions & advertised them in relevant labor markets-Interacted with prospective candidates face-to-face, over the phone & via email-Worked closely with hiring managers to track & maintain hiring capacity -Conducted background checks & employment verifications for job candidates-Maintained candidate interest during vetting & hiring process-Arranged pre-employment testing & travel to orientation site-Ensured candidate's arrival at orientation site-Traveled to & work on-site, if need be, in LouisianaAchievements:-Filled 35+ open roles within first 3 weeks of employment, resulting in 105% workforce capacity-1st ever recipient of company bonus for completing hiring mission in less than 1 month-Reversed "employee hemorrhage" (as described by hiring managers) into a workforce surplus-Created 1st ever company Applicant Tracking System & provided daily recruiting metrics to hiring managers-Received several customer satisfaction commendations-Maintained workforce surplus for entire duration of employment-Made several hires with a recruiting cycle of less than 8 hours-Raised workforce quality without compromising hiring goals

Minneapolis, Mn

Full-cycle recruiting of Class A CDL truck drivers for over 20 small, medium & large carriers based across the country.-Used multiple outlets to source candidates-Personally wrote my own unique job descriptions & advertised them across the country-Acted as company point of contact to over 20 clients-Coordinated travel, lodging, & ensured candidate's arrival at orientation site-Maintained candidate's interest & enthusiasm during vetting & hiring process-Conducted candidate's employment verifications-Performed crisis management, if necessary-Candidate retention after on-boarding-Provided mentorship, training & direction for new recruitersAchievements:-Achieved 125% of 1st year hiring goal-Hired candidates from nearly every state in the US-Highest grossing recruiter (weekly) over 2 dozen times-Highest grossing recruiter (monthly) several times-Recipient of numerous customer satisfaction commendations-Made several hires with a recruiting cycle of less than 24 hours-Helped a struggling employee improve job-critical skills

Cambridge, Minnesota

Company specializes in engineering military occupational specialties. Company’s mission purpose is to make roads. Platoon’s responsibility is to load & haul dirt to jobsites.

Bachelor’S Degree, History

Activities and Societies: Rugby Team

Certificate, Web Development Immersive

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