Inbound Sales Lead & Call Center Lead
Greater Minneapolis-St. Paul Area
•Developed techniques/procedures to meet established monthly goals•Appointed as inbound sales point person to gather, organize, and present departmental concerns during weekly regional conference call•Directed the implementation of processes to improve customer experience and increase sales metrics•Created and led billing system and sales training for 300+ Twin Cities Regional employees ACCOMPLISHMENTS-Received award for "Best Supporting Lead" - Comcast Inbound Sales-Three-time recipient of "Top Lead" recognition- Comcast Inbound Sales