Seasoned executive with over 25 years of experience, specializing in transforming global organizations through strategic leadership, innovative managed services, and operational excellence. Serve as the Chief Operating Officer (COO) of an EY branded $600M global managed services business delivering innovative solutions using Lean Six Sigma methodologies, AI, automation, analytics and RPA technologies.Also serve as the Americas/US Tax country leader for our global delivery services workforce which includes just over 8,000 FTE's. Responsible for the strategy and design of the operating model across geographies and sub-service lines, with my core mission being to drive business growth, enhance quality, increase efficiency, and lead the transformation and standardization of our managed and shared core services. The end result is bottom line growth with a reduction in the overall costs of delivery.Additional Expertise:Change leadership, managed/shared services, BPO, global delivery models, PMO and outsourcing governance. Also have a proven track record of exceptional business transformation and leading Lean Six Sigma program opportunities valued at over $350M. Recognized for building and operating large scale transformation centers of expertise which include efficient teams that increase revenue, profitability, and customer satisfaction.Select accomplishments: - Created strategies for Fortune 100 clients that identified from $100M to $1B in cost avoidance over a defined growth period. - Focused companies on cutting front and back office costs, executing global policies and management programs for organizations up to 300,000+ persons.- Managed P&Ls of $500M+ and executed $1B+ global programs across every industry vertical.EXPERTISE THAT MAXIMIZES POTENTIAL Enterprise Change and Program Management ConsultingEnterprise Transformation and Performance OptimizationShared Services / Managed Services3rd Party GovernanceGlobal ProcurementSourcing StrategiesSupply ChainOperations ManagementNew Business DevelopmentOperating Model Strategy DevelopmentInformation TechnologyStrategic Business PlanningLeadership DevelopmentGrowth ManagementRisk ManagementChange ManagementEnterprise Communications ManagementLean Six Sigma MethodologiesGenerative AIRPAOrganizational Structure Planning, Design and Implementation