Ben Hauglund

Ben Hauglund Email and Phone Number

Support Engineer @ Cascade Technology Services
Ben Hauglund's Location
Portland, Oregon, United States, United States
Ben Hauglund's Contact Details

Ben Hauglund personal email

Ben Hauglund phone numbers

About Ben Hauglund

I am an experienced technical support technician. My current skills as a Technical Support Specialist enable me to support my clients’ wide variety of issues and to resolve them in a quick and timely manner, to their satisfaction. My future goals are to continue to learn more about computers and technology to be better prepared to work with and support current and past hardware and software configurations.

Ben Hauglund's Current Company Details
Cascade Technology Services

Cascade Technology Services

View
Support Engineer
Ben Hauglund Work Experience Details
  • Cascade Technology Services
    Support Engineer
    Cascade Technology Services Oct 2022 - Present
    Los Angeles, California, United States
  • Kinetix
    Responsive Support Technician
    Kinetix Mar 2022 - Oct 2022
  • Convergence Networks
    System Administrator
    Convergence Networks Oct 2019 - Mar 2022
    Portland, Oregon, United States
  • Convergence Networks
    Support Technician
    Convergence Networks Apr 2015 - Oct 2019
    Milwaukie, Or
    Junior level Network Admin supporting the company admins with network and system deployment, troubleshooting, and configurations.
  • Dell
    Senior Technical Support Specialist
    Dell Apr 2014 - Apr 2015
    Austin, Texas Area
    Senior support agent with Dell. Duties include troubleshooting of all hardware and software issues on Dell's entire portable and desktop lines. Extensive experience with Dell Optiplex, Latitude, XPS, Inspiron, and Precision systems. Experience with Office 2007/10/13, Windows XP/7/8/8.1, and many other third party programs. Experience supporting networking issues.
  • 1 Source Consulting/Us Department Of Energy
    Deskside Support Technician
    1 Source Consulting/Us Department Of Energy Apr 2013 - Mar 2014
    Greater Denver Area
    Deskside support technician for the Golden, CO US Dept of Energy offices. Duties included hardware and software support, management of VMWare virtual desktops and user accounts, Active Directory management of user profiles, printer management, and general troubleshooting of any other user issues.
  • General Dynamics Information Technology
    Help Desk
    General Dynamics Information Technology Sep 2012 - Apr 2013
    Westminster, Co
    Help Desk support for USCIS. Experience with SQL, Office 2010, Windows XP and 7. Government contract support position, granted security clearance.
  • Dell
    Client Pro/Smb Support
    Dell Oct 2010 - Sep 2012
    Client support for small/medium businesses, large enterprise, public, and federal gov't customers. Support hardware and software issues with Dell Optiplex, Vostro, Latitude, and Precision Workstation systems.
  • The Reynolds And Reynolds Company
    Technical Support
    The Reynolds And Reynolds Company Feb 2010 - Oct 2010
    Level 2 support for Who's Calling agents. Troubleshot and identified issues with customers' toll free numbers. Advised Level 1 agents on solutions and troubleshooting. Identified problem causes and escalated to appropriate telephony and engineering departments as needed.
  • Chevron
    Data Entry Clerk
    Chevron May 2008 - Aug 2008
    Gathered data from oil well data sheets and entered into databases. Maintained data and files.

Ben Hauglund Skills

Microsoft Office Windows Customer Service Technical Support Microsoft Excel Outlook Databases Vmware Project Management Customer Support Strategic Planning Hardware Support Dell Computers Phone Skills Hardware Diagnostics Software Diagnostics Itil Certified Comptia A+ Bmc Remedy Footprints

Ben Hauglund Education Details

Frequently Asked Questions about Ben Hauglund

What company does Ben Hauglund work for?

Ben Hauglund works for Cascade Technology Services

What is Ben Hauglund's role at the current company?

Ben Hauglund's current role is Support Engineer.

What is Ben Hauglund's email address?

Ben Hauglund's email address is bh****@****rks.com

What is Ben Hauglund's direct phone number?

Ben Hauglund's direct phone number is +172025*****

What schools did Ben Hauglund attend?

Ben Hauglund attended Texas A&m University At Galveston.

What are some of Ben Hauglund's interests?

Ben Hauglund has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Ben Hauglund known for?

Ben Hauglund has skills like Microsoft Office, Windows, Customer Service, Technical Support, Microsoft Excel, Outlook, Databases, Vmware, Project Management, Customer Support, Strategic Planning, Hardware Support.

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