Benjamin Hayes Email & Phone Number

Florence, Sc, Us

In my most recent position, I develop strategic product roadmaps foranalytics, focusing on annual and triennial projections to enhance dashboarddeployment, data integration, and reporting capabilities. During thistenure, I identify and recommend potential strategic partnerships to augmentdata and mature analytics within product offerings.I coordinate with cross-functional teams to oversee the product lifecyclefrom conception to launch, including planning, requirement analysis,development, testing, and performance evaluation. Additionally, I negotiatecontracts, establish pricing, and prioritize product specifications withvendors, ensuring alignment with organizational goals and market needs.A small selection of my achievements includes:- Received rapid promotion from Project Management Consultant to PrincipalProduct Owner to Product Manager.- Enriched user experience for approximately 30K clients by modernizingGiving Analytics.- Identified 1K prime candidates for transition to new and improved productofferings by conducting a companywide evaluation of 7.5K legacy clients.

Florence, Sc, Us

During this tenure, I directed the entire product lifecycle, from concept tomarket launch, aligning with business objectives and customer needs. As apriority, I owned and prioritized the product backlog to streamline thedevelopment process. I orchestrated team resource allocation, ensuringsuccessful approval of usage and optimal productivity.Additionally, I devised implementation strategies for new featureintegration, detailing execution plans and technical specifications. Infacilitating Agile ceremonies, including sprint planning and retrospectives,I aimed to elevate team collaboration and efficiency. I also engaged withsales personnel to uncover and overcome sales challenges, bolstering teameffectiveness and product marketability. Furthermore, I addressed high-priority client issues to maximize customer retention and satisfaction.The contributions from this role were:- Drove product revenue growth from $1M to $2M by executing productenhancements and market positioning efforts.- Slashed new client onboarding time from two weeks to one that improvedclient satisfaction and operational efficiency.- Expanded accepted shapefile formats from two to five, leading towarddiversification of product functionality and user base.- Cut product backlog by 60% and accelerated time-to-market for criticalproduct updates and features.

Here, I headed end-to-end project lifecycle phases, ensuring timelycompletion while maintaining impeccable build quality and safety standards.I took the initiative to develop projects and managed budget allocations andperformance metrics. Additionally, I coordinated cross-departmental teams toaddress project challenges and mitigate risks.Through negotiating contracts with third-party vendors, I ensured alignmentof project deliverables with stakeholder expectations. Furthermore, Iconducted workshops and meetings to gather requirements and feedback.Please note the following highlights of this tenure:- Provided valuable state and regional data insights by formulating andpresenting a real-time sales map for Denny's.- Expedited communications and saved ~two hours per week for projectmanagers by introducing MS Teams to PMO leadership.- Recorded successes and presented recommendations for future initiatives bygenerating comprehensive project reports.- Scheduled and led stakeholder meetings to ensure clarity on projectdeliverables, timelines, and conflict resolution.- Boosted user engagement and feedback integration into project planning byfacilitating requirement-gathering workshops.

Franklin, Tn, Us

For this role, I delivered leadership to various cross-functional teams inproject planning and execution, ensuring timely delivery of productmilestones. As a key player, I synthesized market data and client feedbackto drive product strategy and conducted performance metrics analysis. Here,I crafted detailed product documentation to articulate feature roadmaps andproduct offerings to stakeholders.Additionally, I orchestrated design meetings to align internal departmentvisions and decisions. Moreover, I fostered client relationships to collectbusiness requirements and market trends, tailoring product development tomeet those needs. Lastly, I streamlined internal processes to enhanceproduct delivery and boost client satisfaction.The key successes of this tenure were:- Accelerated data exchanges by supervising the entire onboarding processfor nine new clients.- Achieved an 80% optimization rate by steering data entry automation forMotor Vehicle and Workers' Compensation claims.- Secured annual cost savings of $100K by directing successful FTP solutiontransition for 90 clients.

North Carolina, 28801, Us

During this tenure, I directed comprehensive management of 15 clinicalanalytics applications, overseeing their development, training, anddeployment to enhance client operations. As a superuser and primary trainerfor the PMO software, Daptiv, I facilitated team proficiency and softwareintegration into daily workflows.Moreover, I coordinated the largest data migration to Cerner's HealtheIntentPlatform (2015), integrating multiple electronic medical record systems across abroad network of clinics and hospitals.Here are the achievements for this role:- Orchestrated the deployment of 15 clinical analytics applications,significantly improving client service delivery and operational efficiency.- Steered and navigated Cerner's Population Health Solutions project fromstart to completion with a budget worth $5M to enable cost-effectiveexecution and resource optimization.- Led the historic data onboarding to Cerner's HealtheIntent Platform,involving 16 EMRs, 120 clinics, and 6 hospitals, setting a benchmark forfuture integrations.

Assisted the Security team in performing a security audit for the Microsoft client. This included regular meetings with leadership and review of processes throughout 2 location in Germany and 3rd location in the US.Also put together a test scenario for and facilitated the test of the Business Continuity Plan.