Ben Head Email & Phone Number

Apex, Nc

Strengthening mortgage lender's relationships with borrowers and agents by giving them the digital tools they need.

Raleigh-Durham, North Carolina Area

Provides support for clients by learning about and satisfying their needs. Top national accounts representative for the last five years, covering two out of the top five mortgage bankers in the country. Follow-up with prospects several times throughout the sales cycle to ensure needs are being met. Presents and demonstrates the value of products and services to prospective buyers. Achieved 125% VOP 2019 and 166% VOP 2020. Managed the first $3B national mortgage banker in company history in 2020 while increasing share by 11%. Oversaw the transition of three regional accounts into the national segment. Compiled and analyzed data to find trends. Developed sales strategies and met / exceeded quotas. Earned a total share growth of 4% in 2019 and 6% in 2020 to lead the segment.  Collaborated with regional sales reps to execute a strategic sales plan to maximize growth.  Facilitated trainings to new and existing customers on mortgage insurance fundamentals and credit policy. Maintains a database of contact information. Awarded Presidents Club 2017, 2018, 2019, 2020. Accomplished Sales MVP 2016, 2018 2019, 2020.

Westborough, Ma

Managed Connecticut and Rhode Island sales territory. Promoted the company’s products / services after communicating with management and marketing teams. Performed sales calls at real estate offices, manufactured home communities, and boat yards. Conducted loan closings on behalf of the Milford National Bank & Trust Company.  Prepared sales reports and submitted to senior management. Conducted educational seminars for real estate offices on product awareness, guidelines, and limitations. Assisted in collection efforts for delinquent borrowers.

Implemented a new, user-friendly software system. Trained staff & management on its usage. Contacted prospective telephone leads to generate mortgage sales. Visited real estate offices to build relationships with local realtors. Oversawan eight-person team to sales goals, providing the tools & guidance to accomplish the objectives. Assisted Loan Officers in setting attainable goals and ensuring accountability while encouraging results. Read and understood mortgage related documents such as Notes, Tax Returns, Appraisals, and Pay Docs.  Understood loan programs and how to match the program with customer needs. Conducted team building exercises to increase morale as well as improve productivity & work environment.