Ben Hirons work email
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Ben Hirons personal email
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Training and Management / Vulnerability AssessmentKaiju: Evaluating reports from vulnerability scans, pre-assessment OSINT and company footprinting.Spectrum: Driving results through analysis of KPI metrics and speech analytic data. Specialties: Staff training, customer relationship management and pre-engagement footprinting.
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Soc Analyst IDefendifySouth Portland, Me, Us -
Associate ConsultantKaiju Security Jan 2023 - PresentRunning vulnerability scans and assessments using Nessus and NMAP. -
Customer Service ManagerSpectrum Mar 2018 - PresentPortland, Maine AreaOverseeing a team of supervisors and 60+ call center agents. Duties include project management, executive escalation processing/management, training and overall center operations. -
Tanzy Restaurant General ManagerIpic Entertainment Aug 2016 - Nov 2017Scottsdale, ArizonaManaged all restaurant operations with front/back of house of 30 employees. Managed restaurant marketing and all customer escalations. -
Contact Center ManagerUniversity Of Phoenix Jan 2014 - Aug 2016Phoenix, Arizona AreaManaged a Contact Center Team for Outbound and Inbound calling and Live Chat specialists. Monitored performance and analyzed potential calling queues for efficient return on labor. Worked on customer escalations and relationships. -
ManagerPop Culture Paradise Aug 2012 - Jan 2014Tempe, ArizonaOversaw operations of a 2500sqft retail store that sells collectibles, Trading cards and comics. Handled inventory, sales, marketing and customer relationships.
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Assistant ManagerWalmart Aug 2011 - Jul 2012Tempe, AzInventory management, scheduling, driving customer experience, promoting and developing associates, feature management and in-stock process control. -
General ManagerThe Big Bang Sep 2004 - Aug 2011Operations
Ben Hirons Skills
Ben Hirons Education Details
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Currently Enrolled (Expected Graduation Mar 2025) -
Bachelor Of Science In Business
Frequently Asked Questions about Ben Hirons
What company does Ben Hirons work for?
Ben Hirons works for Defendify
What is Ben Hirons's role at the current company?
Ben Hirons's current role is SOC Analyst I.
What is Ben Hirons's email address?
Ben Hirons's email address is be****@****nix.edu
What schools did Ben Hirons attend?
Ben Hirons attended Southern New Hampshire University, University Of Phoenix.
What are some of Ben Hirons's interests?
Ben Hirons has interest in Philosophy, Literature, Travel And Golf.
What skills is Ben Hirons known for?
Ben Hirons has skills like Inventory Management, Staff Training, Retail, Hospitality, Restaurants, Employee Development, Word Processing, Spreadsheets, Powerpoint, Social Media Marketing, Social Media, Public Relations.
Who are Ben Hirons's colleagues?
Ben Hirons's colleagues are John Mayfield, Ashley Mccurry, Elise Allyn, Heather Olsen, James Moler, Darryl Barton, Michael Gawler.
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Ben Hirons
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