Ben Hirons

Ben Hirons Email and Phone Number

SOC Analyst I @ Defendify
South Portland, ME, US
Ben Hirons's Location
South Portland, Maine, United States, United States
Ben Hirons's Contact Details

Ben Hirons personal email

About Ben Hirons

Training and Management / Vulnerability AssessmentKaiju: Evaluating reports from vulnerability scans, pre-assessment OSINT and company footprinting.Spectrum: Driving results through analysis of KPI metrics and speech analytic data. Specialties: Staff training, customer relationship management and pre-engagement footprinting.

Ben Hirons's Current Company Details
Defendify

Defendify

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SOC Analyst I
South Portland, ME, US
Website:
defendify.io
Employees:
36
Ben Hirons Work Experience Details
  • Defendify
    Soc Analyst I
    Defendify
    South Portland, Me, Us
    View
  • Kaiju Security
    Associate Consultant
    Kaiju Security Jan 2023 - Present
    Running vulnerability scans and assessments using Nessus and NMAP.
    View
  • Spectrum
    Customer Service Manager
    Spectrum Mar 2018 - Present
    Portland, Maine Area
    Overseeing a team of supervisors and 60+ call center agents. Duties include project management, executive escalation processing/management, training and overall center operations.
    View
  • Ipic Entertainment
    Tanzy Restaurant General Manager
    Ipic Entertainment Aug 2016 - Nov 2017
    Scottsdale, Arizona
    Managed all restaurant operations with front/back of house of 30 employees. Managed restaurant marketing and all customer escalations.
    View
  • University Of Phoenix
    Contact Center Manager
    University Of Phoenix Jan 2014 - Aug 2016
    Phoenix, Arizona Area
    Managed a Contact Center Team for Outbound and Inbound calling and Live Chat specialists. Monitored performance and analyzed potential calling queues for efficient return on labor. Worked on customer escalations and relationships.
    View
  • Pop Culture Paradise
    Manager
    Pop Culture Paradise Aug 2012 - Jan 2014
    Tempe, Arizona
    Oversaw operations of a 2500sqft retail store that sells collectibles, Trading cards and comics. Handled inventory, sales, marketing and customer relationships.
  • Walmart
    Assistant Manager
    Walmart Aug 2011 - Jul 2012
    Tempe, Az
    Inventory management, scheduling, driving customer experience, promoting and developing associates, feature management and in-stock process control.
    View
  • The Big Bang
    General Manager
    The Big Bang Sep 2004 - Aug 2011
    Operations

Ben Hirons Skills

Inventory Management Staff Training Retail Hospitality Restaurants Employee Development Word Processing Spreadsheets Powerpoint Social Media Marketing Social Media Public Relations Marketing Microsoft Word Training Payroll Budgets Management Event Planning Social Networking Time Management Customer Service Negotiation Leadership Sales Merchandising Microsoft Office Microsoft Excel Food And Beverage Team Building Hospitality Management Hiring

Ben Hirons Education Details

Frequently Asked Questions about Ben Hirons

What company does Ben Hirons work for?

Ben Hirons works for Defendify

What is Ben Hirons's role at the current company?

Ben Hirons's current role is SOC Analyst I.

What is Ben Hirons's email address?

Ben Hirons's email address is be****@****nix.edu

What schools did Ben Hirons attend?

Ben Hirons attended Southern New Hampshire University, University Of Phoenix.

What are some of Ben Hirons's interests?

Ben Hirons has interest in Philosophy, Literature, Travel And Golf.

What skills is Ben Hirons known for?

Ben Hirons has skills like Inventory Management, Staff Training, Retail, Hospitality, Restaurants, Employee Development, Word Processing, Spreadsheets, Powerpoint, Social Media Marketing, Social Media, Public Relations.

Who are Ben Hirons's colleagues?

Ben Hirons's colleagues are John Mayfield, Ashley Mccurry, Elise Allyn, Heather Olsen, James Moler, Darryl Barton, Michael Gawler.

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