Benjamin H. Email & Phone Number

Paris, Île-De-France, Fr

New York, Ny, Us

MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data. The world’s most sophisticated organizations, from cutting-edge startups to the largest companies, use MongoDB to create applications never before possible at a fraction of the cost of legacy databases.

Copenhagen K, Dk

With more than 100 million reviews of over 220,000 companies, Trustpilot gives people a place to share and discover reviews of businesses, and we give every company the tools to turn consumer feedback into business results. Our mission is to bring people and businesses together to create ever-improving experiences for everyone. Trustpilot reviews are seen more than 2 billion times each month by consumers worldwide.Achievements:- Closed the 2 largest ACV deal in company history.- Presidents Club winner 2020.- Managing the largest size customer book in business.Duties include: - Managing portfolio of strategic accounts to ensure renewals and upsells- Negotiating renewal and upsell opportunities- Becoming a trusted advisor to instill best practices that benefited both company and client - Nurturing key client relationships with stakeholders, from C-level to analyst, to drive product usage- Consulting with clients to develop best practices and discovery of most relevant KPIs for highest ROI- Coordinating internal and client developer resources to ensure the fastest time to ROI - Providing feedback loop to Product team for roadmap collaboration and beta programs- Identifying risk across account base early to mitigate potential churn- Driving adoption of Trustpilot platform across multiple business units

Copenhagen K, Dk

Duties included:- Managing portfolio of strategic accounts to ensure renewals and upsells- Negotiating renewal and upsell opportunities- Becoming a trusted advisor to instill best practices that benefited both company and client- Nurturing key client relationships with stakeholders, from C-level to analyst, to drive product usage- Consulting with clients to develop best practices and discovery of most relevant KPIs for highest ROI- Coordinating internal and client developer resources to ensure the fastest time to ROI- Providing feedback loop to Product team for roadmap collaboration and beta programs- Identifying risk across account base early to mitigate potential churn- Driving adoption of Trustpilot platform across multiple business units

San Francisco, Ca, Us

App Annie is the industry leader in app store analytics and market intelligence for the global app economy. More than 90 percent of the Top 100 iOS publishers use its free and premium services, and more than 600,000 apps from over 125,000 unique app publishers rely on App Annie Analytics to track their downloads, revenues, rankings and reviews.Duties included: - Managing premium enterprise accounts to ensure renewals and upsell opportunities -- clients fall within Fortune 10 to 500.- Nurturing client relationships with stakeholders, from C-level to analyst, to reach trusted advisor status- Consulting with clients to develop best practices and discover relevant KPIs for their business- Providing client feedback to Product team for roadmap collaboration- Identifying risk across account base early to mitigate potential churn- Driving adoption of App Annie resources across multiple business units at each client - In-person and online client meetings and onboardings for audiences of over 100- Building and presenting QBRs and maintaining consistent review schedule- Identifying and creating upsell opportunities across client portfolio through whitespacing- Constant use of Slack, Salesforce, Gainsight, Heap Analytics and MS Office suite

Melbourne, Victoria, Au

IBISWorld's Industry Research Reports are a powerful business tool that provide strategic insight on more than 1,300 US industries. Extensive, objective and easy to digest, IBISWorld research offers the latest content on every US industry to help you make better decisions, faster.Duties included:- Managing key accounts to ensure client satisfaction and continuing relationships- Developing and maintaining key relationships from mid to C-level client contacts- Negotiating and renewing contracts- In-person and web-based client meetings and training sessions- Analysis and creative problem-solving to develop enterprise wide client solutions- Identifying and creating up-sell opportunities across portfolio- Mentoring staff to ensure company procedures and best practices are followed- Conducting internal training sessions on key success practices- Constant use of Salesforce, internal databases, MS Office suite

Melbourne, Victoria, Au

Duties included:- Managing a team of 6 CRMs with 750 clients under management, multi-million dollar portfolio- Training team to ensure proper knowledge of IBISWorld product, systems and processes- Recruiting new team members- Developing team's skills and professional knowledge- Analyzing team's performance and metrics- Resolving client issues following company processes and creative problem-solving- In-person client meetings and training sessions- Administrator use of Salesforce, internal databases, MS Office suite

Melbourne, Victoria, Au

Duties included:- Managing major clients and ensuring contract renewals- Liaising with clients on a daily basis to ensure effective knowledge and utilization of IBISWorld resources- Understanding client requirements and needs and ensuring they are met- Creative problem-solving of client issues through collaboration with upper management, sales and IT departments- Consulting with clients to introduce and integrate IBISWorld products into new areas of their business- In-person meetings and presentations to groups of over 100 attendees- Online webinar presentations to groups of over 30 attendees- Constant use of Salesforce, internal databases and MS Office suite

Denver, Colorado, Us

Duties included:- Managing a team of 15 staff- Hiring, training, directing, supervising and evaluating staff- Preparing clients for outdoor expeditions- Developing and achieving budgets- Monitor and review daily, monthly, annual sales activity and trends, inventory and sales analysis, ordering of store stock

Duties included: researching, compiling data and advising group’s director on new initiatives in sustainable development and climate change as applicable to business groups. Arranging speakers and meetings at UN headquarters in NY