• Proactively self-sourcing new and upsold sales opportunities, prospecting both cold and warm contacts by researching assigned portfolios, competitor activity, customer mix and sales stories, and identifying sales growth opportunities.• Management of the end-to-end sales funnel from prospecting customers to rapid closure of contracts with new and upsold contracts by developing and presenting tailored proposals, solutions and pricing based on client needs analyses.• Meeting, exceeding and reporting on revenue and profit targets.• Development and maintenance of varied stakeholder relationships including investing dealers, key SME clients and advertising agencies.• Enhanced knowledge of products, marketing, collateral and campaign offers.• Account management including client queries, dispute escalation, contract renewals, debt collection activity and client churn, customised client reports, client retention activities, campaign tracking and reporting, and activity reports.

• Direct cold-contact approaches and follow-up with prospective customerspromoting TRY’s unique value proposition and business solutions.• Establishment and maintenance of strong working relationships with key internal and external stakeholders.• Responsibility for securing orders, finalising contracts and account management.• Provision of fortnightly performance reports on company standards and set KPIs.

• Achievement of monthly volume sales targets.• Weekly reporting on financial and sales results.• Management of the department’s five sales and three administrative employees. • Delivery of staff training and individual staff mentoring to promote skills development and achievement of business goals.• Maintenance of established customer satisfaction outcomes and retention.• Administration of employee workloads and lead allocation.• Membership of the Chadstone dealership management team.

• Management and operation of the dealership, including achievement of monthly volume sales targets.• Weekly, monthly and annual financial and sales result reporting.• Management of the department involving six staff including performance management. • Delivery of staff training and individual staff mentoring to promote skills development and achievement of business goals.• Maintenance of established customer service outcome and satisfaction results.• Administration of employee workloads and lead allocation.• Membership of the dealership and Berwick Motor Group leadership teams. • Management and involvement with additional projects, including radio and print advertising initiatives, and promotional main events.Highlights and achievements:• Exceeded monthly sales targets and achieved a monthly sales record for the dealership.• Delivered new staff training program for the implementation of a new sales process across the dealership.• Monitored market trends and identified shifts resulting in adjustments to current and future stock levels to accommodate changes.

• Managed department staff.• Met dealership and manufacturer sales targets.• Ensure achievement of customer satisfaction targets.• Coordinated promotional events.Highlights and achievements:• Topped leadership board for sales of managed brands within the Australian non-metro dealership category.

• Achievement of exceptional sales results and customer service outcomes.Highlights and achievements:• Awarded Salesman of the Month nine times.• Led the department in terms of sales volume and profit numerous times.• Completed Von Bibra’s training program for sales executives.

• Initiating and implementing client engagement initiatives including merchandising, master classes, tastings and promotional activities.• Responsibility for ensuring customer experience standards were met and expectations exceeded on all occasions of service.• Management of stock levels and sales performance.• Personnel management including recruitment, staff training and rosters.• Led workplace health and safety culture including adherence with policies and procedures, and monthly audits.Highlights and achievements:• Expedited progression to management. • Completion of advanced courses including Superior Wine Training, Stock Control, Advanced Health and Safety, and Attending Master Classes.

Sales and Customer servicePromotion planning and maintainenceHiring and training of employeesHealth and saftely team leaderInduction training for new employees for South QLDStock ordering and controlWith his strong interest in the wine trade, Ben joined Dan Murphy's in Australia (the Gold Coast) to understand how the retail side worked. He moved through the ranks from trainee, to full time salesman, to fine wine manager, working at two large stores in Surfers Paradise and outside of Brisbane. In this position Ben was responsible for the health and safety of all store employees, staff recruitment, training and maintaining sales results via product promotion. During his time there, Ben completed a number of courses including Superior Wine Training, stock control, advanced health and safety and attending master classes in prestigious brands such as Chivas Regal and Tyrrells wines.

Sales and customer serviceStock control and maintenancePromotion and event organisation and planning

• Delivery of staff training modules.• Achieved customer service outcome and designated sales targets.Highlights and achievements:• Received Top Rookie Award and numerous Top Sales Representative Awards.

• Progressed through Honda Apprentice Scheme with distinctions. • Accredited as a Qualified Technician and undertook advanced training courses.• Met daily targets, including bonus targets.