As a freelance consultant, I offer a variety of services to help businesses achieve their goals. Here are some of the key services I provide:Sales:Sales process improvement and implementationCRM database implementation and managementSales training and coachingAccount management and growthProduct and service integration and upsellingCold calling and canvassing supportMarketing:Business development and new market expansionEvent promotion and… Show more As a freelance consultant, I offer a variety of services to help businesses achieve their goals. Here are some of the key services I provide:Sales:Sales process improvement and implementationCRM database implementation and managementSales training and coachingAccount management and growthProduct and service integration and upsellingCold calling and canvassing supportMarketing:Business development and new market expansionEvent promotion and networkingSales and marketing strategy developmentBrand awareness improvement through social mediaKPI setting and measurementAnalytics and data analysis to optimise marketing campaignsRecruitment:Recruitment process improvement and software implementationRecruitment team managementCustomer Management:National account managementCustomer spend maximisationPartnership establishment and managementOther Services:AI Prompt EngineeringGovernment and non-profit business developmentTailored solutions developmentBusiness process improvement for cost efficienciesCopywriting and content creation for sales and marketing collateralSocial media strategy development and managementInfluencer outreach and managementReputation management and crisis communication on social mediaWith my experience and expertise, I can assist businesses in achieving their objectives in these areas. Whether it's improving sales processes, developing marketing strategies, streamlining recruitment processes, or managing customer accounts, I provide customised solutions that are tailored to each business's unique needs. Show less

As a long-time collaborator with the Driver Hire group, I have been working with Tom Williams, the new franchisee who recently took over the Torbay territory, since November 2021. Tom reached out to me for assistance in developing and implementing sales and marketing plans that will help boost the franchise's brand awareness and generate new business.My connection with the Driver Hire Group goes back over 7 years, during which time I have worked in various capacities, gaining expertise… Show more As a long-time collaborator with the Driver Hire group, I have been working with Tom Williams, the new franchisee who recently took over the Torbay territory, since November 2021. Tom reached out to me for assistance in developing and implementing sales and marketing plans that will help boost the franchise's brand awareness and generate new business.My connection with the Driver Hire Group goes back over 7 years, during which time I have worked in various capacities, gaining expertise in their sales and marketing practices along with making connections throughout the Driver Hire network. My previous experience with the group has allowed me to provide insights and support to the Torbay franchise.I deliver valuable sales training and advice to the team at the franchise, and I work closely with them to set key performance indicators (KPIs), which helps them meet and exceed their targets. I have helped train and coach the staff on sales and hiring techniques, as well as the ins and outs of the transport and logistics industry. Moreover, I established and I maintaining their social media channels, including Facebook, Twitter, Instagram, and LinkedIn, which have allowed the franchise to establish a strong online presence and engage with customers and candidates more effectively.In addition to helping with Driver Hire's social media strategy, I have also written copy for the website and articles for LinkedIn to promote the business and its services. My focus has been on developing long-term business strategies that will ensure sustained growth and profitability for the franchise.Thanks to my connections throughout the Driver Hire Network and my commitment to helping businesses achieve their sales and marketing goals, I have been a key player in helping the Torbay franchise grow and succeed. Show less

I have worked as the Business Development Executive for the Cornwall and Devon area at Powerforce, solely on the Lego account, since June 2021.I focus on developing in-store relationships with key decision makers within Asda, Tesco, Sainsbury’s, B&M, and Smyths. Using my skills of persuasion, I make sure that our promotions are live and that shoppers can buy them. I also create additional displays, increasing the visibility and availability of the product and ensuring high standards are… Show more I have worked as the Business Development Executive for the Cornwall and Devon area at Powerforce, solely on the Lego account, since June 2021.I focus on developing in-store relationships with key decision makers within Asda, Tesco, Sainsbury’s, B&M, and Smyths. Using my skills of persuasion, I make sure that our promotions are live and that shoppers can buy them. I also create additional displays, increasing the visibility and availability of the product and ensuring high standards are maintained.I'm proud of the fact that I've won BDE of the quarter twice and that I've won many prizes at quarterly conferences. These achievements reflect my commitment to excellence and my ability to consistently exceed expectations.In my role, I have autonomy over my call file and region, which means I can effectively manage my store visits and complete all core tasks. As the face of LEGO in stores, I ensure that we deliver excellent customer service and that we maintain our reputation as a top-tier brand. I also gather feedback from the stores and share insights with the team, which helps us continuously improve our approach.At Powerforce, I'm supported with very achievable targets, a thorough and comprehensive induction plan, and full training on the category, systems, brand, and everything else I need to be comfortable and confident in my role. I also benefit from a great "team feeling," so while I work independently in the field, I'm never alone. We have buddy systems, MS Teams forums, and people there for me at all times.Overall, I'm excited to be a part of the Powerforce team and to continue growing in my role as a Business Development Executive... Plus, I love LEGO! Show less

As the Head of Recruitment and Business Development Manager at Driver Hire (Plymouth, Cornwall & South Devon), I have had the privilege of overseeing three offices across three territories, along with three territory managers since January 2017. My primary role was to ensure that the company's recruitment and business objectives were met while maintaining high standards of customer service.During my tenure, I successfully implemented a CRM database across our offices and provided sales… Show more As the Head of Recruitment and Business Development Manager at Driver Hire (Plymouth, Cornwall & South Devon), I have had the privilege of overseeing three offices across three territories, along with three territory managers since January 2017. My primary role was to ensure that the company's recruitment and business objectives were met while maintaining high standards of customer service.During my tenure, I successfully implemented a CRM database across our offices and provided sales training for staff, enabling them to reach new levels of performance. I also took a pivotal role in recruiting new drivers by introducing the use of recruitment software, Broadbean, and diversifying our lead generation through Indeed, CV Library, Total Jobs/Jobsite, and various social media platforms.In addition to these achievements, I was able to cleanse the company's database for both clients and candidates, implement a sales process, and oversee the opening of a new office in Cornwall. Furthermore, I was able to develop new business opportunities within the Cornwall and Devon territories, maximise and increase customer spend, and form links with local job centres and employment agencies to bring in more candidates.As part of my commitment to improving the company's brand awareness, I introduced social media to source candidates and engage with potential customers. I also attended recruitment fairs to engage with candidates and other employment agencies.Another significant part of my role was managing the recruitment team, setting KPIs for both sales and recruitment team members, and ensuring that both departments worked closely and efficiently together to drive the business forward. Overall, my time at Driver Hire has been a fulfilling and rewarding experience, and I look forward to applying my expertise and experience in future endeavours. Show less

During my time at McCurrach Tactical, I had the opportunity to work on several deployments where I applied my knowledge of the retail industry, particularly in the FMCG sector, to successfully deliver targeted merchandising campaigns in line with distributor or produce marketing guidelines.Working with well-known brands like Coca-Cola, Monster, Oasis, Fanta, and Innocent, I collaborated with major retailers such as Asda, Sainsburys, Tesco, and Morrisons to bring their products to life… Show more During my time at McCurrach Tactical, I had the opportunity to work on several deployments where I applied my knowledge of the retail industry, particularly in the FMCG sector, to successfully deliver targeted merchandising campaigns in line with distributor or produce marketing guidelines.Working with well-known brands like Coca-Cola, Monster, Oasis, Fanta, and Innocent, I collaborated with major retailers such as Asda, Sainsburys, Tesco, and Morrisons to bring their products to life on the shelves. It was a rewarding experience to be a part of these successful campaigns and to see the impact of our efforts in-store. Show less

At Driver Hire, I worked as an agency driver & gained a vast experience in multi-drop, driving several different vans & trucks (3.5T-7.5T) whilst delivering such items as building materials, parcel delivery, freight & wholesale food to name a few.

I joined Palmer and Harvey earlier this year to manage and maintain their accountants within the north coastal territory of Cornwall which spanned from Hayle to Bude, in particular, it’s key holiday trade accounts. These range from holiday parks (shops and bars), pub chains, retail outlets and forecourts. I am responsible for increasing sales, maximising revenue within my existing customer base in line with KPIs set whilst providing my clients with a consultative service and independent… Show more I joined Palmer and Harvey earlier this year to manage and maintain their accountants within the north coastal territory of Cornwall which spanned from Hayle to Bude, in particular, it’s key holiday trade accounts. These range from holiday parks (shops and bars), pub chains, retail outlets and forecourts. I am responsible for increasing sales, maximising revenue within my existing customer base in line with KPIs set whilst providing my clients with a consultative service and independent category advice, which affords me the opportunity to build relationships across my territory.I am also responsible for hitting certain drive brand targets and sales targets, both of which I regularly achieve through the sales & distribution of key confectionary and snack brands inc. Cadburys, Mars, Nestle, Walkers, KP Snacks and McVities, to name a few, into independant retail, licensed trade, education, cafes, snack bars and other foodservice outlets. Show less

I left PCS Ltd. to follow a career opportunity with an audio visual and events management company as their new head of business development to widen my skills and increase my salary.  It became quickly apparent that my expectations for assistance with the role, in the form of training and support, were unable to be fulfilled (not the fault of the company, this was simply due to the lack of internal resources and their busy schedule) and on raising this with the company, we both felt… Show more I left PCS Ltd. to follow a career opportunity with an audio visual and events management company as their new head of business development to widen my skills and increase my salary.  It became quickly apparent that my expectations for assistance with the role, in the form of training and support, were unable to be fulfilled (not the fault of the company, this was simply due to the lack of internal resources and their busy schedule) and on raising this with the company, we both felt that in hindsight, this was not the right time for them to employ a BDM.   Show less

Print Copy Scan Ltd (PCS) is a family-run business based in Plymouth that held the same ethos as I when it came to taking pride in its local focus.My task here was simple and that was to increase their accounts within the Cornwall area and to develop new business opportunities with the view to opening a permanent office and service base within the county.This was achieved in April 2014 through various sales and marketing strategies which targeted this area and through my time… Show more Print Copy Scan Ltd (PCS) is a family-run business based in Plymouth that held the same ethos as I when it came to taking pride in its local focus.My task here was simple and that was to increase their accounts within the Cornwall area and to develop new business opportunities with the view to opening a permanent office and service base within the county.This was achieved in April 2014 through various sales and marketing strategies which targeted this area and through my time cold calling, canvassing and building a sales pipeline.  I also used my extensive contact base and existing relationships from previous employments to gain quick wins as well as establishing new business opportunities through social media as well as long lasting and fruitful business partnerships.  During my time at here, I was also instrumental of the deployment of a companywide CRM database.   Show less

From working for a global provider of technology, I helped businesses be more productive and profitable through Managed Document Services, Production Printing, Office Solutions and IT Services. Working with my customers, I adopted an end-to-end approach to improve and manage their document heavy processes. I also helped businesses manage internal change as new document management systems were introduced.The end result? Business processes are more profitable, productive… Show more From working for a global provider of technology, I helped businesses be more productive and profitable through Managed Document Services, Production Printing, Office Solutions and IT Services. Working with my customers, I adopted an end-to-end approach to improve and manage their document heavy processes. I also helped businesses manage internal change as new document management systems were introduced.The end result? Business processes are more profitable, productive, sustainable and secure. I achieved this through core capabilities in:Managed Document ServicesProduction PrintingOffice SolutionsIT Services Show less

I had the pleasure of working with Danwood, an independent supplier of office printing equipment and document management solutions. My role involved working directly with their customers, with the ultimate goal of helping them achieve their print objectives.My approach was always to focus on designing solutions that met the specific needs of each customer, drawing from Danwood's available product range. By taking a consultative sales approach, I was able to help customers improve their… Show more I had the pleasure of working with Danwood, an independent supplier of office printing equipment and document management solutions. My role involved working directly with their customers, with the ultimate goal of helping them achieve their print objectives.My approach was always to focus on designing solutions that met the specific needs of each customer, drawing from Danwood's available product range. By taking a consultative sales approach, I was able to help customers improve their office printing and copying strategies in a cost-effective way. This approach allowed me to deliver unbiased solutions that truly benefited each customer's organisation.Unfortunately, due to a mass company restructure, I was made redundant shortly after joining. However, I'm grateful for the experience and skills I gained during my time at Danwood, and I'm excited to bring those skills to my next opportunity. Show less

At Payzone (UK) Ltd., I had the privilege of serving as a field sales manager specializing in the supply of Merchant Services within the Cornwall & Devon area. My primary responsibility was to seek out new customers who were either interested in beginning card services or switching from a current supplier in order to save money.I always aimed to provide merchants with a professional and consultative sales approach, offering competitive rates that truly met their needs. When working with… Show more At Payzone (UK) Ltd., I had the privilege of serving as a field sales manager specializing in the supply of Merchant Services within the Cornwall & Devon area. My primary responsibility was to seek out new customers who were either interested in beginning card services or switching from a current supplier in order to save money.I always aimed to provide merchants with a professional and consultative sales approach, offering competitive rates that truly met their needs. When working with merchants who had an existing terminal, I was often able to save them hundreds of pounds against their current rates. For those looking to take up card services, I provided them with all the information they needed to make the transition as smooth as possible.My time at Payzone (UK) Ltd. came to an end when I was presented with an opportunity. However, I'm grateful for the experience and skills I gained during my tenure and the opportunity to work with such a fantastic team. I look forward to bringing these skills and experience to my next role. Show less

I started work for Clarity Copiers (Cornwall) in May 1996 as a sales executive. When the previous owner retired, I purchased the company in December 2003 and consequently successfully ran it for the next 8 years.Alongside the day to day running of the business, I continuing my key role as the central force behind the sales team, I expanded the business further into the IT sector and added print and networking solutions to their services. This drove the company forward into more… Show more I started work for Clarity Copiers (Cornwall) in May 1996 as a sales executive. When the previous owner retired, I purchased the company in December 2003 and consequently successfully ran it for the next 8 years.Alongside the day to day running of the business, I continuing my key role as the central force behind the sales team, I expanded the business further into the IT sector and added print and networking solutions to their services. This drove the company forward into more lucrative avenues of business.Being in a highly competitive market, our customer service was of paramount importance and ensured our client loyalty. A large part of the new business has been secured with the help of recommendations from our existing client base.To continuously drive the business forward, I became aware of modern sales techniques alongside more traditional methods. The importance of social media and business to business networking couldn't be underestimated.Key Achievements:Increased service revenue and profitability.Maintained workforce and their loyalty.Moved with new business trends to ensure that the business did not stand still or become outdated.Worked alongside local charities.Secured lucrative contracts within the local area market place and fought off competition from national companies due to our standard of customer service. Show less