AeroLeads people directory · profile
Ben Hummel Email & Phone Number
Business Manager
at
Kitchen Theatre Company
1 work email found
@zapier.com
4 phones found area 607 and 512
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Manager
Location
Ithaca, New York, United States
Who is Ben Hummel? Overview
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Quick answer
Ben Hummel is listed as Business Manager at Kitchen Theatre Company, based in Ithaca, New York, United States. AeroLeads shows a work email signal at zapier.com, phone signal with area code 607, 512, and a matched LinkedIn profile for Ben Hummel.
Ben Hummel previously worked as Data Warehouse Engineer at Zapier and Senior Data Scientist at Zapier. Ben Hummel holds Bachelor Of Music (B.M.), Musical Arts, Human And Organizational Development from Vanderbilt University.
Company email context
Email format at Kitchen Theatre Company
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{first}.{last}@zapier.com
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AeroLeads found 1 current-domain work email signal for Ben Hummel. Compare company email patterns before reaching out.
Profile bio
About Ben Hummel
I love technology, music, and working on teams.
Listed skills include Music, Violin, Customer Service, Event Management, and 17 others.
Current workplace
Ben Hummel's current company
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9 roles
Ben Hummel work experience
A career timeline built from the work history available for this profile.
Data Warehouse Engineer
Current
Sep 2024 - Present
Senior Data Scientist
Nov 2020 - Sep 2024
Data Analyst
At Facebook, I worked as a hybrid Business Analyst + Product Analyst in the People Operations department.On the business side, I defined + designed operational KPIs, built & maintained a suite of operational dashboards using Tableau and Salesforce, and surfaced key insights to business stakeholders to recommend action.On the product side, I worked directly.
May 2019 - Nov 2020
Cx Data Analyst
- Built and maintained Natural Language Processing (NLP) models and data pipelines that pushed and classified 100's of customer survey records daily- Analyzed and reported on customer feedback from Net Promoter Score (NPS) surveys to inform C-suite business strategy- Queried data and delivered insights to Customer Advocacy team using SQL, R, and Clarabridge
Jun 2018 - Apr 2019
Product Expert
- Compiled 20+ qualitative + quantitative feedback reports to inform engineering, product, and design teams of the voice of the customer
- Designed customer support workflows for Dropbox products and features to ensure a scaled, successful customer experience
- Triaged, reproduced, and logged cases of user-reported bugs
- Delivered training sessions for new products & features
Oct 2016 - Jun 2018
Customer Experience Program Manager
- Oversaw increase in customer support call connect rate by over 300% and an increase in quality assurance scores by over 25% over 6 months
- Designed and implemented a globally scalable quality assurance program
- Conducted training for Dropbox Business support for over 20 support agents
- Created, and regularly maintain, a product support knowledge base
Feb 2015 - Oct 2016
User Operations Agent
- Provided phone, chat, and email support to over 200 Dropbox for Business users per week
- Conducted data analysis examining the relationship between user churn and support interaction
- Created/edited over 100 user-facing macros to increase consistency and accuracy of information
Jun 2014 - Feb 2015
Intern
Lockitron
- Recreated and updated company FAQ page to more proactively help customers solve problems
- Generated and analyzed data using tools such as Mixpanel, Polldaddy, and Helpscout
- Managed all social media, including Facebook and Twitter
- Answered customer support tickets via email, including business inquiries, product questions, and troubleshooting
May 2013 - Aug 2013
1 education record
Ben Hummel education
-
Vanderbilt University
FAQ
Frequently asked questions about Ben Hummel
Quick answers generated from the profile data available on this page.
What company does Ben Hummel work for?
Ben Hummel works for Kitchen Theatre Company.
What is Ben Hummel's role at Kitchen Theatre Company?
Ben Hummel is listed as Business Manager at Kitchen Theatre Company.
What is Ben Hummel's email address?
AeroLeads has found 1 work email signal at @zapier.com for Ben Hummel at Kitchen Theatre Company.
What is Ben Hummel's phone number?
AeroLeads has found 4 phone signal(s) with area code 607, 512 for Ben Hummel at Kitchen Theatre Company.
Where is Ben Hummel based?
Ben Hummel is based in Ithaca, New York, United States while working with Kitchen Theatre Company.
What companies has Ben Hummel worked for?
Ben Hummel has worked for Kitchen Theatre Company, Zapier, Facebook, Dropbox, and Lockitron.
How can I contact Ben Hummel?
You can use AeroLeads to view verified contact signals for Ben Hummel at Kitchen Theatre Company, including work email, phone, and LinkedIn data when available.
What schools did Ben Hummel attend?
Ben Hummel holds Bachelor Of Music (B.M.), Musical Arts, Human And Organizational Development from Vanderbilt University.
What skills is Ben Hummel known for?
Ben Hummel is listed with skills including Music, Violin, Customer Service, Event Management, Music Theory, Public Speaking, Management, and Leadership.
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