Benjamin H. Email & Phone Number

Field engineer providing technical consulting and on-site support as an automation firmware and hardware expert. Core tasks include the following:Technological Asset Management Assay Optimization Failure Analysis Quality Design via Taguchi Method Quality Control and Documentation Technical Training and LeadershipField Technical SupportCustomer Relations and Negotiations

Aliso Viejo, Ca

# Performance monitoring, Failure investigation, and Maintenance of laboratory assets. - abnormality detection using control assay. - Failure Mode Effects Analysis(FMEA) and in-house repair - Coordinating third-party repair request # Technical insight into the following process: -Digital image enhancement techniques for phase contrast microscopy -histology and IHC processing technologies -fluorescence in situ hybridization techniques (pretreatment, probe application, co-denaturation and hybridization, counterstaining, etc) -Cell pellet stabilization -FFPES deparaffinization -Tissue microdissection and denaturation -DNA and RNA isolation (magnetic resin and filtration column-based) -Optical densitometry# Technical Writing and Medical Information System Management: -SOP development with adherence to the federal regulations such as CAP, CLIA, JCHAO, FDA GMP guidelines for improved workflow, sample protection and reduced cost -Created customized case management spreadsheet (multiplexing, vendor-neutral data transfer platform across a network of lab instruments) -Data Analysis and Management of quality control trending metrics# solution-driven tool design and modification

Student

Biomedical Engineering

Applied Ecology