Experienced Sales and Operations professional with a proven track record in International Trade and Supply Chain Management. I am passionate about optimizing global logistics, streamlining operations, and driving growth in competitive markets.In my most recent role as an International Trade & Bulk Sales Senior Associate at Pan Ocean, I successfully expanded export and triangular trade routes, negotiated long-term contracts with industry leaders, and surpassed sales records even in challenging market conditions. My ability to navigate complex international partnerships and improve supply chain efficiency has consistently delivered results.With a Master's in Global Supply Chain Management from the University of Southern California and a background in Management Information Systems, I bring a unique blend of technical expertise and business acumen to every project. My dedication to continuous learning and innovation has enabled me to stay at the forefront of industry trends.I am eager to connect with professionals in the supply chain, international trade, and sales and operations fields to exchange insights, explore collaborative opportunities, and contribute to the success of forward-thinking organizations. Let's connect and discuss how I can add value to your network and contribute to your team's growth.
The Crème Shop
View- Website:
- thecremeshop.com
- Employees:
- 53
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Sales Operations ManagerThe Crème ShopLos Angeles, Ca, Us
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Demand Planning AnalystThe Crème Shop May 2024 - PresentLos Angeles, California, United States• Develop and manage forecasts for over 8,000 SKUs, ensuring alignment with market trends and financial goals.• Use statistical methods to anticipate sales and shipping needs, reducing inventory risks.• Partner with cross-functional teams to enhance new product forecasting and drive category growth.• Deliver timely, detailed forecast reports using Tableau, JMP, and Excel to support strategic business decisions.• Analyze diverse data sources to improve forecast accuracy and support sales strategies.• Coordinate with SCM, Finance, and Sales to ensure cohesive demand and supply plans.
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Supply Chain & International Trade Senior AssociatePan Ocean Co., Ltd Jul 2022 - Aug 2023대한민국 서울• Managed an annual target of over 1.4-million-tons worth of steel cargo sales from 50+ vessels.• Expanded export and triangular trade of bulk cargoes beyond traditional routes. - Successfully secured long-term contracts with POSCO and Seah Steel America for the Vietnam to US trade route. Demonstrated exceptional negotiation skills by smoothly managing a challenging terminal situation during an initial short-term contract trial, leading to these significant agreements. - Effectively launched and operated the West Mexico-Mobile, AL route for ArcelorMittal, achieving optimal vessel utilization without incurring extra costs. This strategic initiative not only expanded operational capabilities but also enhanced efficiency and profitability.• Surpassed the previous year’s sales record by 27% despite the lockdown in China and LA port congestion. -
Global Logistics And Operation AssociatePan Ocean Co., Ltd Jul 2021 - Jul 2022대한민국 서울• Navigated sensitive international partnerships to minimize claims and avoid risky contracts. • Collaborated with the suppliers to improve their in-process quality, assuring quality and delivery targets timeline.
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Sales AssociateDaesang Corporation Jul 2020 - Jun 2021대한민국 서울• Delivered 20% growth in sales revenue and 82% increase in client retention rate in one year. • Cultivated interest around the new product and its advantages to fulfill an existing sales quota of an unpopular order. • Researched market trends and new strategies to appeal to a broader and younger audience. • Presented findings to senior managers using quantitative analysis and creative solutions. -
Program ManagerGreen Cirtcuits Jul 2018 - Jul 2019미국 캘리포니아 새너제이• Streamlined the production process to increase efficiency which led to 100% growth in CISCO project revenue.• Improved an existing quality assurance program by adding in a new step addressing the client’s demands. • Presented excellent communication skills to advocate for the client’s needs and build a strong partnership.• Organized cross-functional efforts to operate the program profitably.
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Supply SergeantRepubilc Of Korea Army Jun 2015 - Mar 2017Yonch'On, Gyeonggi, South KoreaServed at the division supply office in the 71st Regiment of the 25th Division.
Ben Hwang Education Details
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Global Supply Chain Management -
Management Information System
Frequently Asked Questions about Ben Hwang
What company does Ben Hwang work for?
Ben Hwang works for The Crème Shop
What is Ben Hwang's role at the current company?
Ben Hwang's current role is Sales Operations Manager.
What schools did Ben Hwang attend?
Ben Hwang attended University Of Southern California, Kookmin University, 고양외국어고등학교.
Who are Ben Hwang's colleagues?
Ben Hwang's colleagues are Joy Lee, Jesse R., Sophie Trinh, Seungmin Shin, Therese Martin, Ike Selleroli, Lenny Kim.
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