Ben Iannello Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Contracted to Fortescue through Verse Group, I developed and supported enterprise-grade automations across business units such as finance, procurement, and operations. I regularly contributed to the business process automation team’s GitHub repositories by developing new processes and enhancing existing automations. I promptly addressed ServiceNow tickets for production issues, maintaining timely communication with end-users until resolution. Additionally, I participated in fortnightly sprint planning sessions to schedule enhancements and bug fixes, as well as helping to manage and maintain virtual machines on Azure infrastructure.

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Worked as part of a team to facilitate production of sterile oncology injectables by operating, adjusting, and troubleshooting mechanical processes in line with established procedures. Maintained high quality, concise, and accurate manual process records in accordance with standard operating procedures, demonstrating strong written communication skills and attention to detail. Quickly developed proficiency in production designated software and maintained high quality digital records using AMPS and SAP.

Managed a team of 4-6 retail employees during high demand periods, using strong interpersonal skills to communicate expectations and resolve staff and customer issues. Tackled problems creatively and identified areas for improvement in store merchandising.

Perth, Western Australia, Australia

Used a customer focused approach and identified and interpreted customer needs. Assisted the store owner to monitor the store budget by accurately recording monthly sales data and applying simple formulas.

Perth, Western Australia, Australia

Ensured correct deliveries to customers and operated effectively in a warehouse environment, both in a team and independently. Assisted logistics personnel during increased demand in 2020 due to Covid-19 by entering data on fuel expenses and delivery statistics into Excel.

Graduate Certificate, Cyber Security

Bachelor Of Science, Physics And Nanotechnology

Major in physics and nanotechnology with a minor in applied statistics.