Benita Koop Email & Phone Number

Perth, Wa, Au

Australia

BT is the wealth management brand of the Westpac, helping Australians manage, grow and protect their money. I focused on engaging in detailed analysis of business requirements to create relevant test cases and scenarios, and on developing and updating test plans to validate system functionality. I ensured the availability and readiness of the UAT environment, including test data preparation, user access setup, and system configurations, and was executing test plans & scripts, and performing test scenarios to verify systems meet specified requirements.Duties:• Managing up to 30 test cases per day, each with 10-60 steps• Post Implementation Verification to ensure correct functionality after deployment• Executing User Acceptance Testing for PSCI and PRDM reporting to ensure compliance with APRA standards, focusing on data accuracy, regulatory adherence, and system functionality• Managing the Asgard AESA migration, ensuring system functionalities worked as expected by executing test cases and documenting any issues. Validating data migration accuracy by comparing source & target data to verify completeness, and evaluating the user interface and experience• Participating in stakeholder meetings/government legislation projects, performing scripting, testing, and reporting• Performing data analysis to identify and resolve issues, ensuring integrity of financial data• Coordinating UAT with stakeholders, managing test schedules, and creating test reports. Providing updates on test progress, issues, and risks, summarising results, defects, and potential risks for stakeholders. Offering input for Go/No-Go decisionsProjects• APRA Reporting, Asgard AESA Migration, Protect Your Super, Royal Commission Legislation, Government Legislation for Working Holiday Makers, Privacy Records and Data Management, Private and Sensitive Information Achievements• Resolved critical system issues, improving data security across 8 systems, mitigating risks for 75,000 customers

Australia

Asgard is now a subsidiary of Westpac. The acquisition was part of Westpac's merger with St George in 2008, which resulted in the creation of one of Australia's largest financial services organisations. Asgard continues to operate under Westpac's umbrella, offering financial products and services, particularly superannuation and investment management.My biggest achievement within this role saw me successfully coordinate the smooth onboarding of 120 new employee superannuation and insurance accounts, valued at over $2Million, from AMP to Westpac's platform within a stringent timeframe of one (1) week.Usual Duties:• Managing relationships with high-level advisors and clients, handling portfolios exceeding $2Million• Identifying potential risks and issues during the migration process, proactively implementing mitigation strategies to minimise disruptions and ensure a smooth transition• Acting as a trusted advisor to superannuation & insurance clients, evaluating their financial health to assess suitability for insurance & superannuation plans, and providing advisory services to high-net-worth clients• Conducting financial analysis of superannuation and insurance portfolios, preparing detailed proposals and product recommendations• Project managing the transition of superannuation & insurance accounts to new platforms, coordinating and executing all activities to ensure a smooth process and minimise disruptions to client services• Conducting market research and analysis to identify new sales opportunities and market trends• Performing servicing tasks on existing super accounts and insurance policies• Negotiating contracts and closing high-value deals to drive business growth• Analysing complex datasets to provide actionable insights, improving decision-making processes• Implementing data collection systems and optimising statistical quality through advanced data analytics; analysing client & financial data related to super and insurance to provide insights

Western Australia, Australia

HBF is a leading health insurance provider in Australia, offering health insurance products to individuals & families. They deliver coverage including hospital, medical, and ancillary services, while also promoting health and wellness.Within this role I primarily focused on inducting new staff, assisting with payroll, and overseeing the adherence to workplace health and safety. This specifically included:• Assisting with payroll processing and ensuring accurate and timely payments• Conducting induction programs & training sessions for new staff, facilitating smooth onboarding/integration• Coordinating employment advertising efforts to attract and recruit top talent• Supporting HR functions, employee record management, performance appraisals, and benefits administration• Developing and implementing general HR policies to maintain compliance and improve HR practices• Preparing and managing staff induction paperwork, ensuring all documentation is complete and up-to-date• Providing administrative support for HR projects and addressing HR related enquiries • Maintaining confidentiality and integrity of employee information• Managing health and safety protocols to ensure a safe working environment

Ai For Business Analysis

Agile Product Ownership

Istqb Software Testing