Florencia Benitez Email and Phone Number

Navigate IBM Ecosystem programs to bring the right brand technical, co-marketing, and go-to-market enablement assets which drive prospecting, opportunity identification, or solution co-creation with Partners. By aligning territory planning, demand generation, lead passing, and sales execution between IBM Digital Sales and Partners.Develop Partner territory plans to identify strategic growth areas, revenue objectives, enablement goals, key Partners; Set milestones to measure successful… Show more Navigate IBM Ecosystem programs to bring the right brand technical, co-marketing, and go-to-market enablement assets which drive prospecting, opportunity identification, or solution co-creation with Partners. By aligning territory planning, demand generation, lead passing, and sales execution between IBM Digital Sales and Partners.Develop Partner territory plans to identify strategic growth areas, revenue objectives, enablement goals, key Partners; Set milestones to measure successful execution of the territory plan, increasing Partner SELL Motion activities.Engage IBM local country/market sales teams, Digital Sales teams, marketing, and technical teams to accelerate Partner success.Assess progress vs plan quarterly with country/market Ecosystem leader and Brand's managers. Show less

*Responsable por la ejecución de los contratos con los clientes y del control y seguimiento del Revenue & Costo de sus cuentas, así como también de las planillas financieras de los proyectos.*Trabajar junto al rol de Compliance, para asegurar una postura continua de Audit Ready y Control de productividad de su account Team*Responsable del Management System de Account Management y Armado del portafolio de proyectos para la región.

• Ensure the coordination across functional disciplines to achieve customer satisfaction. • Manage performance against customer requirements in accordance with contract obligations, and needs. • Ensure timely and effective customer communications internally and externally to fulfill a great service, meeting quality, costs, and on-time delivery expectations. • Develop and maintain relationships that foster additional growth opportunities.• Establish, maintain and supervise the… Show more • Ensure the coordination across functional disciplines to achieve customer satisfaction. • Manage performance against customer requirements in accordance with contract obligations, and needs. • Ensure timely and effective customer communications internally and externally to fulfill a great service, meeting quality, costs, and on-time delivery expectations. • Develop and maintain relationships that foster additional growth opportunities.• Establish, maintain and supervise the effective work relationships, along with the DPE / PE to provide and deliver a great service to the Clients.• Maintain strong links with the PE and DPE to ensure Asset Management is working together with other related work processes• Provide leadership and has responsibility for the operational implementation of all Asset Management services, as well as integration with other competences.• Accountable for assuring compliance in timely and accurate completion of tasks according to Enterprise Services processes and procedures. Show less

• In charge of validations of all IBM ARG's Assets. This includes both Desktops and Laptops), handle the 100% of the assets records ( over 7000 employees in ARG) • Create reports and metrics of capitalized equipment not returned, and deliver optimization points for asset recovery and its improvements.• Decrease the capitalization of lost assets by creating accordingly documentation.

• Process different type of orders, SAP usage, Sales Center and Brio reports.• Be responsive and have a lot of coordination as we are actively working on different cases all along.• Set the technical configuration for IBM’s equipments, before Manufacturing.• Order entry focal point for USA and CANADA.• Handle USA requests orders for internal customers, and tracking them until shipment (Post-process). Need good skills negotiating with customers: error configurations, EOL… Show more • Process different type of orders, SAP usage, Sales Center and Brio reports.• Be responsive and have a lot of coordination as we are actively working on different cases all along.• Set the technical configuration for IBM’s equipments, before Manufacturing.• Order entry focal point for USA and CANADA.• Handle USA requests orders for internal customers, and tracking them until shipment (Post-process). Need good skills negotiating with customers: error configurations, EOL products, short time frames requested etc. Show less

• Workstation Refresh Analysis and Planning for 110,000 users across multiple USA BU’s.• Analysis and Planning Fall plan- along with the Capital Planner / Acquisition Specialist develop the base Fall Plan. Fall Plan presented to the BU’s for additional input on items not readily apparent using planning tools, i.e. planned new hires, divestitures, etc.• Improve Organizational Issues• Analyze Reports -- Review reports with the Data Specialists. Get interlock between the BU Focal and… Show more • Workstation Refresh Analysis and Planning for 110,000 users across multiple USA BU’s.• Analysis and Planning Fall plan- along with the Capital Planner / Acquisition Specialist develop the base Fall Plan. Fall Plan presented to the BU’s for additional input on items not readily apparent using planning tools, i.e. planned new hires, divestitures, etc.• Improve Organizational Issues• Analyze Reports -- Review reports with the Data Specialists. Get interlock between the BU Focal and the Capital Planner / Acquisition Specialist.• Escalation of Requests, Team Meetings, Maintaining and Managing Inventory.• Business unit Interface / Project Office Interface. Show less

• In charge of a dispatching queue, approving-rejecting assets requests.• Administration of assets for internal IBM clients as final approver and control of inventory IBM CORPORATION.• Administration and control of inventory, queue assignment and escalation management