It Consultant - Meeting Rooms Technology
CurrentOn-site and remote support for high-profile meetings leveraging a broad range of technologies integrated with Microsoft Teams Rooms.Key Responsibilities:- Teams Rooms Hardware Management: Oversee 80+ meeting rooms across the HCC estate, equipped with Poly X50s, X30s, and P15s, and manage advanced setups utilizing Poly G7500 modular systems paired with Shure MXA310s and IntelliMix P300s.- Bespoke Conferencing Solutions: Manage and support two large-scale custom setups featuring Bosch DICENTIS microphones, Avonic CM73 cameras, and MVI EasyConf for comprehensive conferencing and webcast capabilities.- Large-Scale Event Support: Facilitate Teams Town Hall events (formerly Teams Live) for audiences up to 10,000 viewers, ensuring smooth and reliable delivery.- Critical Meeting Support: Provide essential support for meetings involving councillors and directors, guaranteeing seamless operation and high user satisfaction.- User and Device Support: Oversee and troubleshoot issues related to user accounts, devices, and group policies across platforms such as Azure, Intune, and Teams & Exchange Admin Centers.- Pioneering Role: Independently assumed the meeting support role, successfully balancing it alongside previous Platforms & Server Support duties before the formation of a dedicated team.
