Benitta Ntomb'Futhi Mthabela Email & Phone Number

Dubai, United Arab Emirates

Client business requirements gathering Project planning Technical solution designing Software deploymentQuality assurance (QA)User testing acceptance (UAT)Client software training Technical support Implementation documentation

Dubai, United Arab Emirates

Leading various digital projects through different cycles from ideation, validation to launchEstablishing processes and systems to help the business acquire the first stakeholders and ensure business continuanceMy core roles include being client facing, coordinating the research and marketing, liaising with thedevelopment team and working with the business heads in order to deliver timely and cost efficient solutions

City Of Johannesburg, Gauteng, South Africa

Combining Mobile, Behaviour and Commerce, MoBeCom creates B2B2C loyalty and engagement technology solutions for a range of industries across retail, hospitality, telco, banking, financial services, insurance and more.In this role, I am responsible for the marketing and service operation for one of our client's (Vodacom South Africa) digital platforms. Ensuring digital marketing programs and campaigns deliver the best customer journey and experience.Core Team within my job FunctionHead of Digital Marketing ConsultantSales ExecutiveProject ManagerCustomer Service My responsibilities include, but are not limited to, the following:Delivering a monthly Marketing Plan covering:Text ChannelsDisplay Channels EmailSocial Media RadioEnd-to-end Campaign Management: PlanningSet upTesting ImplementationAnalytics & ReportingOptimisation Writing Creative Briefs to the Creative DesignersRelationship Management:External third party service providersCreative Agency Affiliate PartnersCustomer Service for escalations and query resolution within SLACMS and Dashboard managementFinancial:Time sheets, recon and invoicing

Johannesburg Area, South Africa

Contracted to ensure a smooth product exit and successful new product launch.Working in collaboration with the Product and Project Managers and the Digital Services Department Managing Executive.My responsibilities were to ensure the following:Successful non-technical migrations of exiting product baseSuccessful platform transition and best functionalityManaging the day to day vouchering operations of the new product and platformCampaign ManagementMarketingVendor due diligence to onboard new suppliers to the new product

Johannesburg Area, South Africa

RelationshipsVodacom/Vouchercloud high-level relationship management on a day to day basisMaintain continuity of relationships with key business partnersOperationalManage day to day team activities (Business Development)Work with third party to fulfill internal business requirements across departments (providing content)Campaign managementFinancialConfirm PO status and payment statusHold communications between stakeholders and the finance department

Ensuring that all campaigns as received from clients are uploaded onto the digital platforms and set to go live as specified on the booking formMonitoring and evaluating the performance of the campaigns, and providing recommendations for their optimizationProviding reports as required internally and by the clients Identifying any process improvements and improve standards, efficiency and profitability, with the coordination of other departments

Rivonia

Bachelor Of Science (Honours) In Digital Technology, Design & Innovation, Honours, First Class

Digital Skills Global is in the world’s leading universities to rapidly transform the digital competencies of corporate workforces..

Bachelor Of Business Administration (Bba), Marketing/Marketing Management, General

The BBA in Marketing Management is offered at level 7 of the NQF (HEQSF aligned) and consists of 400 credits.

Diploma, Marketing, Marketing, Diploma

Diploma in Marketing