Benjamin A. Philips Email & Phone Number

Greater Minneapolis-St. Paul Area

I am excited to join and lead a mortgage team for the most ethical bank in the industry!https://www.usbank.com/newsroom/news/us-bank-named-one-of-the-2019-worlds-most-ethical-companies.html

Twin Cities East, Minnesota

Effectively growing and managing a high producing sales team in 11 branches throughout the South/East Metro. Moving efficiently between management tasks focusing on team production, file quality and customer service. Being a recent producer gives me unique insight into the everyday challenges of my team, identifying those challenges and seeking logical solutions • Expertly managing 17 producing Home Mortgage Consultants • One on One sales mentoring to help increase production and maximize revenue • Onboarding and training of new home mortgage consultants on many WF proprietary software platforms • Organizing call blitz campaigns every Tuesday night and promote daily call activities • Partnering with real estate agents, builders and other external organizations to maximize revenue. • Managing time off, expense reporting, lead distribution and many other internal manager expectations

Arvada, Colorado

Effectively growing and managing a high producing sales team, since Feb 2014 I have grown the current team from one to 15 home mortgage consultants. Moving efficiently between management tasks focusing on team production, file quality and customer service. Being a recent producer gives me unique insight into the everyday challenges of my team, identifying those challenges and seeking logical solutions • Expertly managing 14 producing Home Mortgage Consultants • One on One sales mentoring to help increase production and maximize revenue • Onboarding and training of new home mortgage consultants on many WF proprietary software platforms • Organizing call blitz campaigns every Tuesday night and promote daily call activities • Partnering with real estate agents, builders and other external organizations to maximize revenue. • Managing time off, expense reporting, lead distribution and many other internal manager expectations

Arvada, Co

As a Home Mortgage Consultant with Wells Fargo, I work with home owners to place them in the appropriate mortgage when purchasing or refinancing their dream home.•Partnering with real estate agents and external organizations to increase revenue. •Work with borrowers to place them in Fannie/Freddie backed mortgages •Helping military families get into a home through VA and low income families to get approved for FHA mortgages •Managing borrowers and agents through long sales cycles that involve short sales and foreclosures•Working with multiple proprietary Wells Fargo’s CRM systems •Top revenue generating sales expert

In my position as an outside sales representative for Cad-1, I sold their full suite of civil, geospatial and architectural software solutions to businesses throughout the Rocky Mountain Region. Shifting easily among competing tasks to meet deadlines, showing determination and drive to succeed.• Comprehensive Technical Sales for engineering software, services and training. • Manage clients through long sales cycles that could span six to eighteen months • Work with IT managers to escalate sales cycle, streamline work flow and maximize ROI • Project management and implementation Autodesk Civil & Geospatial solutions.• Provide weekly product forecast and client activity to upper management.• Working with clients to upgrade, cross grade and buy new Autodesk Engineering software.• Manage relationships with hundreds rocky mountain engineering firms, resolving escalated issues affecting business customers and ensuring overall customer satisfaction.• Using Goldmine & Sugar CRM, Seibel and other software to track clients and closed sales. • Creating procedures and processes growing the inside/outside sales for the Architectural, Engineering, and construction industries. • Partnering with external engineering organizations: ASCE, PLSC, GITA, AIA, & WES to further implement and deploy Autodesk solutions

Expertly managed 25 sales professionals across a 13 thirteen-state territory stretching from Texas to Florida. Collaborated closely with dealer network managers to maintain and acquire current and new customers across the Southeast United States. Management duties required 80% travel. Trained channel distributors to market, promote, sell, and implement Autodesk Geospatial solutions. Mentored re-sellers personally to offer highest level of education in capturing telesales opportunities. Provided weekly product forecast to senior company management and executed project management and sales system implementation duties to minimize transaction costs. Persuaded clients to upgrade and purchase the latest Autodesk mapping software. (1.4 million in Q1 2009) Utilized SalesForce.com and Seibel database software to track deal progress and close sales. Tracked and forecasted current opportunities and recorded detailed client notes by utilizing these technologies. Consistent client follow-ups resulted in increased sales of 30%. Recognized as the top producing sales executive across the Geospatial software division for two consecutive years. Exceeded plan expectations by 33% and generated $2.5 million in product sales.

Promoted to regional manager for outstanding client performance and relationship development. Partnered directly with customers to meet individual needs and finalize software transactions. Converted sales prospects into customers by presenting new ideas, solutions, and proposals in a convincing manner. Developed and trained sales force of 25 professionals by sharing execution knowledge and experience. Led team members by providing clear objectives, measurable expectations, and honest feedback. Earned recognition as the highest revenue producer in 2008, obtaining 133% of target plan and generating over $4 million in sales. Assigned to manage 25 person team across 13 thirteen state territory as a result of successful sales efforts. Evaluated situations for strategic advantage, dealing tactfully with diverse people, situations and ideas.

Assigned to telesales division to interact and support client requests to upgrade, cross-grade, and buy new Autodesk mapping software. Acquired new customers across the United States and Canada.•Performing telesales increasing sales in the geospatial vertical.•Working with clients to upgrade, cross grade and buy new Autodesk Map software.•Work with large clients to identify AUD and Topobase opportunities.•Working with resellers to manage and maintain current and new Autodesk customers across the United States and Canada.•Account management, resolving escalated issues affecting business customers (AT&T opti lite project), and ensuring overall customer satisfaction.•Using Sales Force and other software to track clients and closed sales. •Creating procedures and processes growing the inside sales for the geospatial vertical •Following up with clients and escalating the sales cycle.•Working closely with territory reps and teammates to develop the geospatial vertical

Managed a 15-person appraisal staff for medium-sized real estate advisory services company. Provided comprehensive analysis on property values, market trends, and current lending rates to new and current home buyers. Increased company customer base by 200% over 12 months. Organized and provided sales training for new appraisal staff and maintained close referral relationships with 1,800 loan officer contacts spread across several towns. Oversaw collection procedures, bookkeeping administration, and general office management. Developed sales action plans, process development, and conflict resolution strategies. Ensured ongoing procedure improvements and compliance with regulatory agency and company guidelines. Resolved escalated service issues with key business customers, billing disputes, and special arrangement requests. Guaranteed overall customer satisfaction.

Responsible for a wide range of loan account responsibilities specializing in residential mortgages. Maintained loan officer contact list of over 1,500, oversaw day-to-day operations of the residential lending department. Acquired expertise in loan servicing policies and compliance policy procedures. Communicated state and federal regulatory requirements to prospective and current customers. Informed clients on any loan guideline changes to provide top quality customer service.

Expanded sales effort to two local offices in Colorado and Florida. Expanded sales to over $20 million annually, an increase of over 30% year-over-year. Managed an eight-person telemarketing team comprised of loan officers and sales managers responsible for lead generation and new broker recruitment. Developed a sales personnel assessment system that allowed management to track both effort and performance of individual sales staff. Developed a company-wide strategic partnership-marketing program that resulted in increased sales leads.

Managed a ten-person telemarketing team of loan professionals. Developed external sales skills by client prospecting, securing client appointments, and utilizing direct telemarketing and referral-based leads. Scheduled visits to customer sites to evaluate client needs and present real estate product knowledge. Negotiated terms, prepared contract requirements, and closed sales.

Top producer on a ten-person sales team ($1.5 million per month) for leading mortgage company in the Denver-metro area. Promoted expansion loan sales by educating borrowers on effective refinance loan programs to reduce debt, minimize mortgage payments, and purchase homes. Marketed directly to home owners, developing relationships and building trust and rapport. Generated 6-10 leads on a daily basis and handled initial call meeting through the loan application process. Submitted credit and compensation documents, ordered title and appraisal forms, and oversaw final approval process for all clients