Benjamin Al Mari - Flick Email & Phone Number

Saint Tropez

Courchevel, Auvergne-Rhône-Alpes, France

5 stars independant hotel - Affiliated to SLH Small Luxury Hotels of the World- Réception : accueil, départ, vérification quotidienne des factures, encaissement clients - Relationnel : Prise des plaintes clients, et suivi des dossiers avec tous les services.

Tourrettes, Provence-Alpes-Côte D’Azur, France

5 stars Resort - Affiliated to LHW Leading Hotels of the WorldParticipation to the David Campbell trophy for Terre Blanche : 4th place at the national level- Reception: Welcomed guests, managed check-outs, performed daily invoice verification, processed payments, handled reservations, assigned suites, and optimized occupancy planning.- Guest Relations: Addressed guest complaints, followed up with all departments, and drafted and posted responses to guest reviews.-… Show more 5 stars Resort - Affiliated to LHW Leading Hotels of the WorldParticipation to the David Campbell trophy for Terre Blanche : 4th place at the national level- Reception: Welcomed guests, managed check-outs, performed daily invoice verification, processed payments, handled reservations, assigned suites, and optimized occupancy planning.- Guest Relations: Addressed guest complaints, followed up with all departments, and drafted and posted responses to guest reviews.- Night Shifts: Adapted quickly to the role and trained both a night receptionisy and a rotating shift receptionist. Show less

Tourrettes, Provence-Alpes-Côte D’Azur, France

5 stars Resort - Affiliated to LHW Leading Hotels of the World- Reception: Welcomed guests, managed check-outs, performed daily invoice verification, processed payments, handled reservations, assigned suites, and optimized occupancy planning.

Condé-Northen, Grand Est, France

4 stars independant hotel -Reception: Handled reservations (hotel and restaurant), welcomed guests, managed billing, and optimized occupancy.- Administrative: Followed up with debtors, managed the cash float, conducted inventories for reception/shop/breakfast, created the company’s Indeed page, and liaised with job applicants.- Commercial: Managed group bookings (meals, seminars, weddings, special events) from start to finish.

Le Pouliguen, Pays De La Loire, France

4 stars business hotel- Handled reservations and guest check-ins / check-outs- Managed the cash register, including processing transactions and ensuring accuracy and compliance with procedures.-Created and managed group resumes.

Pornic, Pays De La Loire, France

4 stars independant hotel- Reception: Handled reservations (hotel and restaurant), welcomed guests, managed billing, and optimized occupancy.- Administrative: Followed up with debtors, managed the cash float, conducted inventories for reception/shop/breakfast, created the company’s Indeed page, and liaised with job applicants.- Commercial: Managed group bookings (meals, seminars, weddings, special events) from start to finish.

Lille, Hauts-De-France, France

Martillac, Aquitaine, France

Palace hotel- Monitoring and analysis of food price trends, implementation of price lists for the benefit of head chefs.- Assistance in forecasting revenue for the sommelier department, analysis of menu item ratios to optimize restaurant sales.- Creation of video tutorials for stock management training for future employees.- Updating the training manual.

Cheverny, Centre-Val De Loire, France

4 stars hotel- Assistant Manager during the acquisition of the hotel by the Les Sources de Caudalie group, overseeing the transitional period before closure for renovations.- Worked within a small team, requiring versatility and increased responsibilities.- Implemented computerized stock control systems.- Monitored stock levels and sales analysis, handled orders, received and inspected deliveries, entered invoices, and conducted analyses and inventories.-… Show more 4 stars hotel- Assistant Manager during the acquisition of the hotel by the Les Sources de Caudalie group, overseeing the transitional period before closure for renovations.- Worked within a small team, requiring versatility and increased responsibilities.- Implemented computerized stock control systems.- Monitored stock levels and sales analysis, handled orders, received and inspected deliveries, entered invoices, and conducted analyses and inventories.- Organized evening service, selected and marketed wines.- Coordinated banquets and various events.- Provided support to the reception and housekeeping team, monitored guest satisfaction, and handled complaints. Show less

Belambra Neige Et Ciel Les Ménuires

Mountain Resort- Monitored food allowances, managed budget allocations, and controlled stock levels.-Scheduled housekeeping shifts, managed housekeeping teams, and conducted quality control inspections of guest rooms.-Front Office: Oversaw guest interactions, handled complaints, and performed daily cash audits.

Doha, Qatar

Discovery internship in the event sector

Sales and creation of bespoke tours and short stays for a demanding clientele.

Englos

Mastère Management Et Marketing Des Métiers Du Voyage, Hôtellerie Tourisme, Hotel/Motel Administration/Management

Titre Rncp Comptable, Accounting And Business/Management

Formation professionnelle en comptabilité, contrôle de gestion et fiscalité. Apprentissage de la suite professionnelle Sage 100.

Master 1 Vht (Voyage Hotellerie Tourisme), Tourisme/Hôtellerie

Bachelor 3Ème Année "Responsable D’Activités Et D’Entreprises Touristiques"​, Tourisme Et Hôtellerie

Bts Tourisme, Tourisme

Études de Tourisme dans le but d’acquérir de grandes connaissances dans le domaine de l'industrie du voyage. Connaissances acquises en.

Baccalauréat Technologique, Mention Section Européenne Anglais Spécialisation "Hébergement", Hôtellerie Restauration

Études en hôtellerie-restauration au lycée hôtelier du Touquet dans le but d’acquérir des connaissances en cuisine (gastronomique).