Ben Higginbotham

Ben Higginbotham Email and Phone Number

Customer Support Representative @ Fiserv
Westfield, NJ, US
Ben Higginbotham's Location
Westfield, New Jersey, United States, United States
Ben Higginbotham's Contact Details

Ben Higginbotham work email

Ben Higginbotham personal email

About Ben Higginbotham

I started my career in tech with a coding boot camp, where I learned front-end web development. My portfolio is linked below. By linked, I mean you have to copy and paste the text just like in the good ol' days. I had a few side gigs while looking for full-time work, including building prestonmitchum.com and coding React components for KnowCap. The website is live and is maintained by its project manager. The components are in a private Git repo. To see the kind of React components I'm capable of coding, please look at my personal Git repos. The Garden state beckoned in the form of a job offer. So after spending 2.5 years on the east side of the Hudson, I moved over to its west side. My job title has the word engineer in it, but I am by no means an engineer. I work in customer support and spend most of my day resolving tickets. I provide support for a core banking application, where I recreate, debug, and resolve problems with its software. I work primarily in an AIX environment where I've become comfortable with the Unix CLI, and with Windows application servers where I've become familiar with application pools, registry updates, SSL keys, and web services. With the guidance of a DBA, I can run select SQL statements against a DB2 relational database. Portfolio - https://higginbotham.funIT areas - AIX, Unix, CLI, Korn shell, bash, Windows servers, application pools, web services, DB2, SQL, batch files, Powershell, SSL, certificate binding Frontend - JavaScript, React, HTML, CSS, TypeScript, Next, Gatsby, jQuery, BootstrapBackend - Node, Ruby, Ruby on Rails, PostgreSQL, MongoDB, Prisma, Express, Mongoose, React Query Methodologies - GraphQL, REST, GitHub, Object-Oriented Programming

Ben Higginbotham's Current Company Details
Fiserv

Fiserv

View
Customer Support Representative
Westfield, NJ, US
Website:
fiserv.com
Employees:
36173
Ben Higginbotham Work Experience Details
  • Fiserv
    Customer Support Representative
    Fiserv
    Westfield, Nj, Us
  • Fiserv
    Senior Associate, Client Tech Support
    Fiserv Mar 2022 - Jul 2024
    Milwaukee, Wisconsin, Us
  • Knowcap
    Software Engineer
    Knowcap Oct 2021 - Mar 2022
    * Built React components for internal mobile applications to increase efficiency for teammates to serve the needs of clients * Made frequent commits to Git, resolved pull request issues, & submitted code for review to adhere to best practices* Performed unit tests with React Testing Library, Jest to guarantee code reliability * Actively contributed to weekly standup meetings with engineers, designers, & project leads to collaborate and solve issues* Worked independently to build two screens a week to continuously grow codebase* Practiced pair coding with technical lead to solve technical problems
  • Iona Brooklyn
    Bartender
    Iona Brooklyn Sep 2019 - Dec 2021
    * Built rapport with clientele to ensure frequent regular visits including learning the names and favorite drinks of customers* Implemented and maintained safety and health protocols to operate within NYC’s State Liquor Authority COVID guidelines
  • Preston Mitchum
    Software Engineer
    Preston Mitchum Oct 2021 - Nov 2021
    * Built 12 page dynamic website with Webflow for client’s portfolio to improve look, organization, & functionality * Translated Figma designs into JavaScript, CSS, & HTML to create readable and usable web content* Led team through QA tasks and debugging with browser dev tools to resolve issues before launching to production* Integrated Twitter feed through Twitter API to display client’s latest tweets on home page * Collaborated with project manager to outline tasks and set up deadlines to complete MVP within four weeks* Informed team of progress and technical decisions on Miro, responding to feedback and questions in a timely manner * Created responsive website w/ mobile first approach, CSS Grid, & Flexbox to improve user experience on multiple devices
  • General Assembly
    Fellow
    General Assembly Jul 2020 - Dec 2020
    New York, Ny, Us
  • Uno Mas
    Bartender
    Uno Mas Nov 2016 - Jul 2019
    * Promoted house tequila to become nation’s top seller of Azunia Tequila * Trained 2 bartenders on all duties including drink recipes, cash handling, and taking care of clientele * Assumed manager responsibilities on shifts including reporting daily paperwork and delegating staff responsibilities * Familiarized with menu of over 70 tequilas
  • University Of Colorado Anschutz Medical Campus
    Certified Nursing Assistant
    University Of Colorado Anschutz Medical Campus Sep 2017 - Dec 2017
    Aurora, Co, Us
    * Provided direct patient care under supervision of RNs, including activities of daily living and vitals on a post-op unit * Trained 1 CNA on all duties including rounds, inventory, specialized patient restrictions, PPE and infection control, patient intake, and charting* Led RN students through clinical training
  • Juniper Village- The Spearly Center
    Certified Nursing Assistant
    Juniper Village- The Spearly Center May 2017 - Sep 2017
    * Provided direct patient care under supervision of LPNs, including activities of daily living and vitals in a long-term facility * Trained 2 CNAs on all duties including rounds, client specific considerations, and charting
  • Wheatridge Cyclery
    Bicycle Technician
    Wheatridge Cyclery Mar 2015 - Sep 2016
    * Assembled and maintained an inventory of 100+ bikes with a team of technicians * Handled custom builds with high-end components and new technologies such as Shimano Di2, SRAM eTap, and Campagnolo EPS * Promoted shop brand at community events as volunteer mechanic
  • Gator Cycle
    Bicycle Technician
    Gator Cycle Feb 2013 - Jul 2014
    Gainesville, Fl, Us
    * Collaborated with small staff at a family business to repair old and sell new bicycles* Promoted shop and house brand to the community on local group rides and community events

Ben Higginbotham Skills

Git Jquery Node.js Ruby Mongodb Web Development Cascading Style Sheets React.js Programming Postgresql Bootstrap Heroku Javascript Ruby On Rails Sql Software Development Front End Development Es6 Programming Languages Html5

Ben Higginbotham Education Details

  • Arizona State University
    Arizona State University
    Computer Science
  • General Assembly
    General Assembly
    Computer Software Engineering
  • Emily Griffith Technical College
    Emily Griffith Technical College
    Nursing Assistant/Aide And Patient Care Assistant/Aide
  • Santa Fe College
    Santa Fe College
    Nursing

Frequently Asked Questions about Ben Higginbotham

What company does Ben Higginbotham work for?

Ben Higginbotham works for Fiserv

What is Ben Higginbotham's role at the current company?

Ben Higginbotham's current role is Customer Support Representative.

What is Ben Higginbotham's email address?

Ben Higginbotham's email address is bi****@****ail.com

What schools did Ben Higginbotham attend?

Ben Higginbotham attended Arizona State University, General Assembly, Emily Griffith Technical College, Santa Fe College.

What skills is Ben Higginbotham known for?

Ben Higginbotham has skills like Git, Jquery, Node.js, Ruby, Mongodb, Web Development, Cascading Style Sheets, React.js, Programming, Postgresql, Bootstrap, Heroku.

Who are Ben Higginbotham's colleagues?

Ben Higginbotham's colleagues are Anna Marie Callahan, Anna Prescott, Sureshkumar Arumugam, Terri Hoffman, Lori Hendricks, Sheila House, Suraj Sasikumar.

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