Benjamin Anders Email & Phone Number

Enhanced client satisfaction by providing thorough tax analysis and recommendations.Streamlined tax preparation processes for increased efficiency and accuracy.Maintained strict compliance with all federal, state, and local tax laws while preparing client returns.

Held responsibility for the accuracy and preparation of up to twenty-five next day deliveries per day.Lead small team of associates to complete deliveries.Followed up with customers with failed deliveries to resolve issues and ensure delivery is rescheduled.Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.Complied with company and legal requirements to maintain safe working environment.Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.Coached employees through day-to-day work and complex problems.