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Benjamin Ankrah is listed as Key Account Manager at Jumia Group, a with 7677 employees, based in Accra, Greater Accra Region, Ghana. AeroLeads shows a matched LinkedIn profile for Benjamin Ankrah.
Benjamin Ankrah previously worked as Vendor Incubation Associate at Jumia Group and Customer Service Representative at Jumia Group. Benjamin Ankrah holds Bachelor Of Arts (B.A.), Economics from University Of Ghana.
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Experienced Vendor Incubation Associate with 3 years at Jumia Ghana, specializing in Vendor Management, Customer Service, Data Collection and Analysis. Proven track record in facilitating vendor onboarding, ensuring compliance with company policies, analyzing vendor performance data, and addressing stock-related issues to optimize product availability and reduce out-of-stock rates. Willingness to lead, coordinate, and address challenges to drive continuous improvement and vendor satisfaction.
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Ghana
In this role, I seek to grow and nurture relationships with clients/vendors in order to foster growth and further enhance the key categories within which my clients identify for stability, sustainability and profitability.
Accra, Greater Accra Region, Ghana
Streamlining Vendor Onboarding: Nurture newly listed Vendors in a period of 30 days, ensuring they fully understand and adhere to Jumia’s policies and standards, leading to a 20% increase in vendor compliance and satisfaction.Enhancing Compliance: Implement rigorous compliance checks on product listings, pricing, marketing strategies, and supply chain management, reducing policy violations Data-Driven Improvements: Analyze vendor performance data and customer feedback to make… Show more Streamlining Vendor Onboarding: Nurture newly listed Vendors in a period of 30 days, ensuring they fully understand and adhere to Jumia’s policies and standards, leading to a 20% increase in vendor compliance and satisfaction.Enhancing Compliance: Implement rigorous compliance checks on product listings, pricing, marketing strategies, and supply chain management, reducing policy violations Data-Driven Improvements: Analyze vendor performance data and customer feedback to make strategic improvements, resulting in a 10% increase in sales for underperforming vendors.Stock Management: Address stock-related issues by optimizing inventory levels, reducing out-of-stock rates by 25% and improving overall product availability. Show less
Ghana
Customer Support Excellence: Assisted over 200 customers in placing orders, tracking shipments, and resolving issues, achieving a customer satisfaction rate of 95%.Complaint Resolution: Investigated and resolved customer complaints and refund requests efficiently, reducing complaint resolution time by 30%.Performance Monitoring: Monitored vendor performance, providing actionable feedback that helped improve operational efficiency within the Jumia ecosystem.
Cantonments
Project Assessments: Conducted thorough evaluations of developmental projects, ensuring alignment with district and municipal goals, which improved project implementation efficiency by 15%.Data Research: Led research initiatives to update data variables in the Economic Section of the Annual Progress Report, contributing to the accuracy and relevance of the report.Economic Modeling: Provided technical support to the Economic Modeling team, enhancing the Ghana Macroeconomic… Show more Project Assessments: Conducted thorough evaluations of developmental projects, ensuring alignment with district and municipal goals, which improved project implementation efficiency by 15%.Data Research: Led research initiatives to update data variables in the Economic Section of the Annual Progress Report, contributing to the accuracy and relevance of the report.Economic Modeling: Provided technical support to the Economic Modeling team, enhancing the Ghana Macroeconomic model's accuracy and usability.Forum Management: Managed the dispatch of crucial documents and invitations for developmental forums, ensuring effective communication and participation from various ministries and institutions.Conference Reporting: Reported key outcomes and insights from conferences, ensuring accurate dissemination of information within the organization. Show less
Other employees you can reach at jumia.com. View company contacts for 7677 employees →
Hussein Danjuma
Colleague at Jumia GroupLagos, Lagos State, Nigeria
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Aymen Kadri
Colleague at Jumia GroupBlida, Algeria
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Ousmane Badji
Colleague at Jumia GroupDakar, Dakar Region, Senegal
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Mohammed Daghoughi
Colleague at Jumia GroupSidi Bennour Province, Casablanca-Settat, Morocco
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Mehdi Ouertani
Colleague at Jumia GroupTunis, Tunisia
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Olalekan Oyeti
Colleague at Jumia GroupNigeria
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Hisham Elgabry
Colleague at Jumia GroupCairo, Egypt
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Lucy Njanja Marai
Colleague at Jumia GroupNairobi, Nairobi County, Kenya
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Olaleye Samuel
Colleague at Jumia GroupOndo State, Nigeria
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Vincent Khatili
Colleague at Jumia GroupNairobi, Nairobi County, Kenya
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Activities and Societies: Baseball, ICGC Campus Church, UGESS
Activities and Societies: GUNSA- Ghana United Nations Students Association
Activities and Societies: Spelling Bee,Soccer
Quick answers generated from the profile data available on this page.
Benjamin Ankrah works for Jumia Group.
Benjamin Ankrah is listed as Key Account Manager at Jumia Group.
Benjamin Ankrah is based in Accra, Greater Accra Region, Ghana while working with Jumia Group.
Benjamin Ankrah has worked for Jumia Group and National Development Planning Commission.
Benjamin Ankrah's colleagues at Jumia Group include Hussein Danjuma, Aymen Kadri, Ousmane Badji, Mohammed Daghoughi, and Mehdi Ouertani.
You can use AeroLeads to view verified contact signals for Benjamin Ankrah at Jumia Group, including work email, phone, and LinkedIn data when available.
Benjamin Ankrah holds Bachelor Of Arts (B.A.), Economics from University Of Ghana.
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