Benjamin Austin Email & Phone Number

Coolangatta, Queensland, Australia

- Experienced in creating and managing project artifacts such as market research, project briefs, budgets, and requirements documents. Supported Project Manager in overseeing a regulatory project. Skilled in ensuring timely project completion aligned with business needs and proficient in risk management and communication with project stakeholder..

Coolangatta, Queensland, Australia

- Act as an escalation point for the service desk team in providing level 3 support to all of Feros Care’s application suite (internally develops applicationss and off-the-shelf products). - Creating, Maintaining, and updating technical and instruction manuals, policies, and procedures as required.- Keeping a record of any issues, problems, or bugs as part.

Coolangatta, Queensland, Australia

- Provide level one to three technical support to all business stakeholders, varying from administrative users, and community support staff, allied health clinicians to department heads.- Act as a subject matter expert and IT project resource.- Proficient use and provide support for Active Directory, Power automate, Sharepoint, and the entire M365 suite..

- Provided high-level customer service to internal and external stakeholders to maintain customer satisfaction. - Facilitated the implementation of a route planning application for greater rostering and logistics efficiency- Coordinated parcel runs with strategic planning and efficient use of company resources, collaborated with drivers to resolve issues.

- Assisting senior accountants with financial statement preparation and analysis- Participating in the BAS month-end and year-end closing process.- Assisting with budget preparation and forecasting.- Helping to maintain the general ledger and ensuring the accuracy of financial records.- Assisting with the preparation of tax returns.- Helping to identify.

- Assisting Financial Planners with the preparation of financial plans and presentations for clients.- Processing client data and maintaining accurate client records.- Communicating with clients and other stakeholders via phone, email, and in-person.- Assisting with the preparation of SOA’s and presentations.- Conducting Personal Insurance needs analysis.

- Assisting with the assembly of prefabricated frames and other components- Installing blueboard and other wall linings- Measuring and cutting materials for cladding installation- Assisting with the installation of sofits and other exterior features- Ensuring that all work is completed to a high standard and meets building codes and regulations.

Master Of Information Systems, Management Information Systems, General

Graduate Certificate, Management Information Systems, General

Bachelor Of Commerce - Bcom, Accounting And Finance

Diploma Of Financial Planning, Financial Planning And Services

Certificate Iii In Carpentry, Carpentry/Carpenter