Benjamin Ayodele Email & Phone Number

Victoria Island, Lagos

Supporting and maintaining All server and Application system within the organization.Preparing documents, meeting materials and correspondence, maintaining records of software licenses.Performing basic administrative support duties, as required, to meet specific operational objectives.Installing and configuring computer hardware, software, systems, networks, printers and scanners.Monitoring and maintaining computer systems and networks.Responding in a timely manner to service issues, requests and responding to breakdowns.Providing technical support across the company either face to face or over the telephone.Repairing and replacing equipment as necessary.Planning and undertaking scheduled maintenance upgrades.Other related function that might be assigned.

Isolo, Lagos

1. Liaises with hardware and software vendors for after sales support (maintenance, upgrades and repairs)2. Setting up, maintenance and support of production and other databases for user access, performance and troubleshooting3. Ensuring quality management and standards of IT Services, products, initiatives and support 4. Installs, configures, tests, maintains and provides end-to-end user support for all information systems e.g.server, desktop software and hardware.5. To ensure timely and efficient provision of first level support to all users of IT systems including Networks, Communications, Software and Hardware support6. Identify problem, determine source of problem, identify responsibility for problem resolution and ensure appropriate corrective actions are taking.7. Ensures adherence to defined IT policies within the organization.8. Configuring and installation of various I.T Equipment for the New Branch Opening {Team Lead }

Oregun, Lagos

• LAN support {configuration of Outlook express, intranet, new user mail for use in the head office}.• Hardware support for end user• Installation, repairs and maintenance of point of sales and cash register for the restaurant.• Administration of Bigg’s restaurant software database within the region• Provide information regarding specific system configuration and installed software.• Maintain an update of hardware and software inventory.• Responsible for the maintenance and distribution of IT consumables• Support of restaurant application {ECR, Sage Pastel}• LAN / internet support for about 500 users.• Installation of Various Software and Hardware for End users• Back up of Data on the File Server.

H.N.D, Computer Engineering, Upper Credit

Education record