Benjamin Bachman Email & Phone Number

Bolingbrook, Illinois, Us

As the leader overseeing all operations in North America, I steer a diverse portfolio of companies, including Gerflor USA, Gerflor Canada, Sport Court International, Connor Sports, Stage Step, and SnapLock Industries. My hands-on leadership role encompasses managing a robust team of 500 dedicated associates, distributed across three manufacturing plants, two R&D centers, a strategic logistics hub in the Chicago metropolitan area, and offices in Montreal, Chicago, Salt Lake City, and Philadelphia.During my ongoing tenure, I am actively championing a seamless omnichannel experience, spearheading digital transformation initiatives, and fostering a deeply ingrained customer-centric culture. These efforts are vital in adeptly navigating the fluid business landscape, and they continuously fuel growth and profitability for our North American operations. It's an ongoing privilege to be part of and contribute to the remarkable achievements of my team, ensuring that we consistently surpass expectations and deliver exceptional results.With a stalwart team, a legacy of success, and an unwavering commitment to innovation and customer satisfaction, I remain invigorated about our journey ahead, driving further growth and enhanced profitability for our North American entities.

Lyon Cedex 09, Auvergne-Rhône-Alpes, Fr

Lyon Cedex 09, Auvergne-Rhône-Alpes, Fr

As the leader overseeing sales and marketing channels following the acquisition of Connor and Sport Court, I managed a team of 80 professionals and focused on merging processes and integrating the divisions. This involved establishing a new marketing organization, streamlining operations, and eliminating redundancies, resulting in cost savings and meeting sales targets. Managing the brand and channels within a complex environment, I successfully orchestrated a business turnaround by phasing out unprofitable segments and introducing profitable ventures. These efforts have positioned the organization for sustained growth and future success.

Salt Lake City, Us

I was promoted to manage the sales and marketing functions for Gerflor USA's newest acquisition, while continuing in my role as Managing Director for Gerflor USA.

Bolingbrook, Illinois, Us

In my role as Managing Director at Gerflor USA, my primary focus was on cultivating new business opportunities and forging robust customer relationships. Over a span of three years, I successfully doubled our sales and achieved unparalleled bottom-line results, all while maintaining a steadfast commitment to delivering exceptional value to our customers.One of the standout accomplishments during my tenure was the establishment of a comprehensive global reporting package encompassing all functional levels. This package included key performance indicators (KPIs) that yielded significant benefits for our customers. As a direct result, we were able to streamline lead times, enhance customer service, and generate cost savings exceeding 15%. By placing our customers at the heart of our operations, we not only optimized their overall experience but also nurtured stronger and more enduring relationships.

Lyon Cedex 09, Auvergne-Rhône-Alpes, Fr

In my promotion to oversee operations in over 50 countries, including Central Europe, Middle East, Russia, and Africa, I successfully managed 22 distinct P&Ls, demonstrating adaptability during the 2008 global economic crisis through crisis management, cost-saving measures, and receivables management. Following the crisis, I led a successful M&A project in the Middle East and played a vital role in establishing a subsidiary in Russia. This experience sharpened my skills in navigating complex business operations across culturally and economically diverse regions, providing valuable insights into the challenges and opportunities they present.

Lyon Cedex 09, Auvergne-Rhône-Alpes, Fr

In my promotion to the International division, I successfully oversaw Central Europe's emerging market, excelling in a culturally diverse environment and achieving outstanding results, including surpassing sales targets, tripling sales, and effectively managing the P&L. Additionally, as a first-time manager, I recruited and hired exceptional talent, forming a high-performing team that continues to drive success in the company, marking a significant milestone in my leadership career.

While serving as a Sales Manager for West France at Gerflor, I not only oversaw one of the company's most expansive regions but also navigated the challenges and opportunities presented by our merger with Taraflex. This merger brought with it additional market segments, diverse product lines, and an extended distribution network. Even amidst the dense competition of a saturated market, I secured steady growth in sales and margins, achieving a remarkable 65% share penetration in the French division—the highest during that period. Notably, throughout this demanding role, I simultaneously pursued and successfully completed my college degrees, culminating in a Master's graduation.

During my college years, I worked as a Marketing & Sales and R&D Assistant at Taraflex, where I implemented the company's first competitor analysis review process, helped set up the inside sales department, and contributed to the implementation of the very first CRM program, improving sales efficiency.

Paris, Fr

At the young age of 18, I was presented with a serendipitous chance in Corfu, Greece. Brought on board by the Village Chef, I took on the role of a GO (Gentil Organisateur) at Club Med. For two transformative months, I found myself in a vibrant international milieu, catering to guests from a spectrum of cultures. This was my initiation into the world of hospitality. Immersed in this diverse setting, I not only refined my hospitality skills but also forged a robust work ethic. This pivotal experience in my youth set the stage, guiding my trajectory to eventually lead as a CEO in the USA.

General Management Program (Gmp30) Class 2021, Business Administration And Management, General

Chief Digital Officer Program, Leading Digital Transformation

Transition To General Management Program, Business Administration And Management, General

Master'S Degree / Dess, Marketing & Strategy

Bachelor’S Degree, Finance & Management (Maitrise En Science De Gestion)

Omnichannel Marketing: Driving Customer Value And Business Growth

Design Thinking

Customer Focused Organization

Certificate, M&A