Benjamin Backwinkel Email & Phone Number

Köln, Nordrhein-Westfalen, Deutschland

→ technical management of a dedicated developer team (fullstack devs & devOps)→ responsibility for the development and advancement of in-house developments→ successful merging of two teams and onboarding of new developers→ professionalization of projects by establishing development standards→ biggest multi stream project: Free Accounts initiative (Event Handler) • development of a service that enables centralized and streamlined events • for critical & central business processes between systems within the company

Köln, Nordrhein-Westfalen, Deutschland

→ extension of the team and responsibilities • extended by front- & backend developers and a DevOps specialist • responsibility for Zuora and the booking solution → biggest multistreamproject: new booking solution • successfully launched the redesigned checkout form (booking.trustedshops.com) • complete architectural redesign • conducted thorough testing and quality assurance to ensure the stability and reliability • ensuring a seamless user experience and improved functionalities

Köln, Nordrhein-Westfalen, Deutschland

→ technical leadership of admins & developers→ prioritized and managed the product backlog, ensuring timely delivery of quality features→ facilitated communication between teams & stakeholders → gathered feedback and ensured alignment between involved parties→ biggest multistreamproject: migration of the B2C new business • ensured the successful migration of our B2C business from Billwerk to Zuora • cross-functional steering & collaboration

Köln, Nordrhein-Westfalen, Deutschland

→ provided comprehensive support for the subscription & billing tool Zuora→ optimized, implemented and enhanced internal processes using Zuora functionalities→ led the reengineering of the dunning process project involving various stakeholders→ collaborated with cross-functional teams to identify and address process inefficiencies→ actively analyzed data and generated insights to drive process improvements→ played key role in training, supporting and onboarding (admin) users in utilizing Zuora→ maintained documentation and communicated updates to stakeholders regarding process changes

Köln, Nordrhein-Westfalen, Deutschland

→ month-end closing activities→ zuora End-User→ handling a wide variety of customer inquiries→ invoicing Legal Services & Partner Management & Enterprise→ participation in testing & requirement gathering for the introduction of SAP Business ByDesign

Köln, Nordrhein-Westfalen, Deutschland

Assignment at Barilla Deutschland GmbH - Trade Terms & Credit Management→ generation of individual queries and evaluations from SAP R/3 using Excel→ checking of OP lists and clarification of open items→ creation of credit notes and clarification of invoice complaints→ support in dunning and tracking of overdue items

Köln, Nordrhein-Westfalen, Deutschland

→ support accounts receivable → support with month-end closing→ process documentation and (re)organization tasks

Nabburg, Bayern, Deutschland

Bachelor, Economics

Rechtswissenschaften