- Work cross-functionally with operations and sales teams to drive process improvements to ensure customer supply chain success- Responsible for day-to-day reporting and solutions creation- Support customer initiatives in cooperation with respective internal and external stakeholders.- Develop performance metrics to measure operational efficiency and reduce lead time and costs.- Manage and oversee client billing and contribute to client analytics reporting to assist in collection of millions of dollars in past due invoices- Selected as one of 28 members from all of North American branches for Corporate Talent Development Program- Worked with sales and implementation teams to onboard branch’s largest account- Managed branch’s two largest accounts- Facilitated cross-functional CARE team discussions to align and apply national customer success objectives.

 Communicate between Design Department, sourcing agents and factories to procure materials and samples Organize transportation of products from factory to flow center  Maintain production schedule and scorecards for supply sources Arrange and track shipments of products to ensure proper receipt to flow center and inventory departments Check shipments for quality and communicate problems to sourcing agents and supply factories Place purchase orders for products Identify problems and collaborate with other departments, sourcing agents and factories to create solutions

 Supervised temporary employees Interpreted complex routing guides from corporate clients to ensure compliance Prepared orders for retail and wholesale customers during busiest season in company history Inventoried entire range of company’s products

 Managed case load and client relations in all aspects of Family Law cases. Built client base Controlled collections for North Charleston branch of the firm. Maintained professional schedule with clients and courts across three counties of law practice.