Product Advisor
CurrentMy responsibility is to make sure that the customers are greeted when they come into the store giving them the best customer service I can give. To facilitate this I must know all about the products we hold, together with what their ingredients are, to give the customer accurate information assisting them with their purchase. This is challenging as we receive new products very frequently.My position as consultant is both challenging and rewarding. It is challenging because every customer is different with different needs. My task is to make sure they make the correct decision for them and leave the store with the product that will fulfil their needs. It is rewarding because when I am able to assist them make a decision upon a purchase, I engage with them and enjoy the results I offer them a personal service which results in my seeing the same customer time and again.