Benjamin Baskett Email & Phone Number

Oversees community operations and leads team of Community Managers.

- Oversees all community operations including outreach, prizing, user interviews, social media, sales partnerships, discord, blog, events, and more.- Writes and releases all product launches, patch notes, announcements, blogs, and downtime notifications.- Collaborates with Design, Product, and Support teams to advocate for community pain points and delight opportunities.- Subject matter expert and point of contact for the Sales team. Aids in balancing community goodwill and profit for the company via risk assessment.- Leads the creation of new community events and resources. (Community Mixtape, Mental Health Resource Page, Community Cookbook)- Trains and manages junior Community Managers and Content Moderators

Imgur.com- Established and managed global editorial content calendar and messaging, while collaborating with both internal stakeholders and external partners.- Sent broadcast messages to millions of users for product launches, events, blogs, and announcements.- Interviewed power users and rewarded our most active contributors with merch, premium subscriptions, or in-app trophies.- Promoted social channels through leveraging user created content to make high engagement social media campaigns.Melee: For Gamers (by Imgur)- Built and managed relationships with influencers and key contributors to drive brand awareness and reach.- Aid in community retention and delight with clip challenges, giveaways, and events- Engage directly with community to collect feedback, encourage power users, and welcome new members- Weekly news updates to users regarding current events in gaming and app enhancements.

- Planned and executed community engagement initiatives. (Events, Giveaways, Social Media)- Vetted members and managed Ambassador program for long-term community health- Point of contact for Community pain points and feature requests- Interviewed power users and streamers for Partner Program- Frequent announcements and product launches- Contributor to company blog. (Game guides, Content creation tips, and Technical help.)- User support via Zendesk- Viral content creation for organic advertisement