Provide full-service experience design consulting including user and customer research, usability testing, human factors, and design sprints & workshops. Offering value-scoped services across industries including Tech, Consumer products, Tourism/Recreation, and Medical Devices.

Senior Researcher on Rebel's 2020 Auto Program. Conducting true human-centered research for the automotive industry through 8 weeks of in-vehicle video ethnography and interviews.

(Formerly: Human Factors Specialist)Applied Human Factors and user experience (UX) research to support the development of safe, effective, and satisfying medical devices. Responsibilities included:- Planning, conducting and analyzing early-stage user research studies, leveraging methods including: observations, contextual inquiry, interviews, focus groups, diary studies, and co-creation sessions.- Developing personas, experience maps, user needs, user profiles, use environment descriptions based on robust research.- Planning, conducting, analyzing, and documenting formative and validation usability tests.- Conducting expert reviews of device and UI prototypes to provide design recommendations and mock-ups.- Supporting risk analysis, task analysis, and known problems analysis documentation. - Developing recruiting screeners and coordinating with market research firms to recruit participants for research studies.Providing Human Factors support for devices including: Robotic-assisted surgery systems, flexible endoscopes, diabetes management systems, home-use injection devices, and cardiac monitor/defibrillators.

Member of the human factors team for an FDA- and ISO-certified medical device design and development firm. Working primarily on the development of a new minimally-invasive robotic-assisted surgery system, including:Providing input at early design phases by conducting background research and heuristic evaluations of early prototypes to identify usability concerns and improvements. Contributing to user need, system requirement, and risk management inputs throughout development process.Plan, conduct, analyze and report on both formative and summative human subject studies.

Engaged users via phone and email to identify CAD pains and communicate our value proposition. I efficiently maintained a funnel of thousands of leads at various stages in the evaluation process, providing personalized hands-on support when needed. I gained valuable experience selling a disruptive new technology product in a fast-paced startup environment.

Performing end-user testing for the development of innovative cloud-based 3D CAD software. Worked closely with developers to assure optimal functionality and user experience for newly developed features.

Joint-Specific Play Controllers for Wrist and Forearm Therapy Principal Investigator: Dr. Joseph J. Crisco (Professor of Orthopedics and Engineering)Investigating the applications of specially designed toy controllers as pediatric therapy for children with Cerebral Palsy: - Ran "Play Session" trials with child subjects age 5-13. - Identified outcome measures, developed tools for processing/analyzing data and reporting results - Developed controller-toy system to include both forearm supination/pronation and wrist flexion/extension as control motions for the games and toys. - Designed a graphical computer interface for configuring the controller and playing computer games.

Conceptualized, designed, and fabricated an optimal individual/group workstation to help transform an underused engineering lab at Brown into an effective “Maker Space.” - Completed design research on task-specific work habits and ergonomics.- Built full scale mock-ups and simulated use-scenarios to inform the design process.- Created a SolidWorks assembly model prior to fabrication.- Machined and assembled the workstation, gaining experience with woodworking, milling, spot- welding, and mechanical assembly techniques.- Worked on an interdisciplinary team with 3 RISD students. End-Product:The MakeStation features rapid height adjustment for sitting and standing use, a jointed arm tool tray, dry erase surfaces for notes and ideation, and a unique shape that provides individual auxiliary space (for laptops, notebooks, etc.) and a large curved area for group work when tables are put together.

2013 - Mechanical Engineering Directorate (MED): Incorporated late stage design changes to communications hardware for the Taiwan Patriot System. Inspected laboratory build for assembly faults, and revised Pro/E models and drawings to reflect any changes.2011 & 2012 - System Validation, Test & Analysis Directorate (SVTAD):Prepared for a live test of a deployed radar system. Ran simulation runs of the radar and assessed performance by analyzing the results using Matlab and Excel.

Mechanical Engineering Group. Produced and modified CAD detail and assembly drawings. Attended various presentations and technical talks across the company to broaden learning experience.