Benjamin Baume Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Craggle helps Australian mortgage holders achieve better rates through a simple, low impact, platform. With a focus on technology to deliver serviceable home lending options to consumers in minutes, We're on track to deliver Australia’s first Digital Mortgage Broker; delivering on-demand personalised home lending options and service from discovery right through to settlement and beyond.

Sydney, New South Wales, Australia

Australia

In Australia, the HSBC Group offers a comprehensive range of financial services through a network retail bank branches and offices. These services include retail, wholesale and private banking, trade finance, treasury and financial markets, global payments solutions, asset management and securities custody. My role was to act as counsel to the Head of Distribution, executing strategies to address issues and/or leverage opportunities to drive sustainable growth across all channels.

Sydney, New South Wales, Australia

Representing Westpac Group Business division on all initiatives impacting the division to safeguard business operations and customer experience, challenging projects where required on their problem statement, proposition and implementation pathway.

Sydney, Australia

Act as counsel to the National Head of, developing and executing strategies. Accountable for the delivery and leadership of the Digital Business, leveraging emerging technologies to deliver the right outcome for our customers at our customer’s preferred time & location.

Sydney, Australia

Plan and deliver continuous improvement Initiatives to grow customer advocacy and release capacity in the retail network

Sydney, Australia

Delivery of Retail Transformation programs to the Branch network across multiple Brands

Sydney, Australia

Responsible for the strategy, oversight and budgetary control for the St. George Banking Group's Capital Works Program, a $100M national program tasked with the transformation of the St. George Bank and regional brands (Bank of Melbourne and BankSA) retail network.

Sydney, Australia

Management of Westpac Retail and Business Banking’s change portfolio, providing robust change management & reporting to advise, support and challenge leaders in leading the portfolio of changes impacting the business.initiatives impacting the division to safeguard business operations and customer experience, challenging projects where required on their; problem statement, proposed solution and implementation pathway.

Sydney

Leading a system change which introduced a new transaction platform, a core banking system used by all frontline staff in Westpac. Providing training and technical expertise to all staff and Westpac Group learning facilitations in the new platform and processes.

Northern Suburbs

Managing a portfolio of 200 high net-worth customers and their families; delivering a superior customer experience and expert advice.

Bachelor Of Psychological Science

Higher School Certificate