Marketing Automation Specialist
- Leveraged expertise in Email Service Providers including Salesforce Marketing Cloud, Selligent, and Iterable to drive targeted campaigns and achieve client business goals effectively.- Responsible for the technical setup and execution of email campaigns and customer journeys, using HTML templates to enable customer engagement.- Used data management best practices to manage customer contact data and segment email lists.Implemented dynamic content for personalized customer experiences within email templates.- Deployed SMS campaigns from SFMC Mobile Studio. - Leveraged analytics to assist in the creation and deployment of A/B tests for email subject lines, layout variations, and send times, contributing to ongoing campaign optimization efforts.- Maintained a high error free rate through quality assurance checks on email content, layouts, rendering, and links.- Collaborated alongside cross-functional teams to ensure the seamless and punctual completion of client deliverables.- Worked with B2B and B2C clients in a variety of industries including: retail, grocery, banking/finance and non-profit.- Ensured email compliance with industry regulations, such as CAN-SPAM, GDPR, CASL.- Acted as the day-to-day technical platform subject matter expert, assisting with the collaboration between clients and internal teams. - Monitored Deliverability results.