Coordination of service and turn activity between residents, techs, vendors, suppliers. Quality control of service requests. Requisition and receiving. Vendor relationship management. Development of new processes to support centralization of operations.

Tellering, customer service and opening new accounts. Wiring funds domestically and abroad. Foreign exchange transactions.

Customer assistance and checkout, special order processing, delivery receipt, inventory management, financial reconciliation.

Created and managed English language training program.Provided materials to facilitate English teaching.Taught classes with a focus on spoken English.

Efficiently carrying out residential and small business moves.Helped company stay agile by performing diverse tasks (physical work, driving and billing customers).

Diagnosed and solved issues with cable TV and high-speed Internet over the phone for Cox Communications and Time Warner Cable.