Benjamin Biddle Email & Phone Number

Kensington Grove, Qld, Au

Brisbane, Queensland, Australia

To support and drive the increase of sales and specialist product technical support of the International range of protective coatings in India, Vietnam, Thailand, Malaysia, Singapore, Indonesia, the Philippines and Australasia through the effective management of a highly motivated team of key account managers and specialist product subject matter experts located across the region to:• Development of new client relationships;• Management of existing client relationships;• Management of market intelligence, resources and marketing effort specific to the region;• Securing of specification position on targeted projects associated with this region;• Deliver specialist product support of chemical resistance linings, passive fire and corrosion protection systems.

Singapore

• Strategic leadership of eight Product Specialists (Subject Matter Experts) located in South East Asia and Australia who have areas of expertise in Passive Fire Protection, Specialist Linings, Protective Coatings and Concrete Systems. • Accountability for the development and ongoing management of the team’s strategic analysis of markets, key accounts and project opportunities relating to International’s specialist product offer, to achieve progressive sustainable market growth within South East Asia and Australasia;• Oversee the Specialist Product Team’s agreed projects, customer and product portfolios (in consultation with Regional Specification Selling Manager and Regional Sales Managers), and provide technical support of specialist product offers; • Deliver regular management reporting, business uptake of CRM system (Microsoft Dynamics) and align process improvement across regional business;• Manage and plan relevant departmental budget and proactively manage cost reports on a continual basis; • Coordinate Product Specialist team’s regional interaction with key customer’s, clients and industry associations and, support improved product knowledge development within the wider sales force via direct interaction and technical presentations within areas of expertise.

Thailand

• Management of 4 staff members located in Singapore, Indonesia & Malaysia;• Strategic key account and project analysis;• Liaise and support Sales Managers; • Project technical support for projects; • Deliver technical presentations to Industry events and clients;• Strategic market planning;• Management reporting;• Business support of CRM systems;• Client management;• Facilitate internal and external staff training.

Thailand

• Client and Fabricator liaison for Project technical queries;• Technical Presentation across regions;• Project, Specification and Product support • Supporting strong relationships with Asset and Specification owners; • Technical Specification support of Passive Fire Protection systems;• Specification and Project support for O&G companies and specialised consultants; • Key Account Management of Australasian O&G and consulting companies;• Strong ongoing involvement with Industry associations.

Perth Australia

Commenced with the company as Project Manager WA prior to progressing to Market Manager O&G Australasia • Project, Specification and Product support for O&G Australasia • Supporting strong relationships with Asset and Specification owners in Australasia;• Technical Specification support of Passive Fire Protection systems;• Specification and Project support for O&G companies and specialised consultants; • Key Account Management of Australasian O&G and consulting companies;• Strong ongoing involvement with Industry associations;• Technical Presentation to Industry associations, Asset/ Specification owners and Applicators.

Queensland

Commenced with the company as Major Projects, Key Account Manager and progressed to State Sales Manager Protective and Marine coatings.• Budget management (individual & state);• Management of 9 team members; • Devise staff development & training plans; • Development of Qld market strategies;• Information management of project specifications;• Territory allocations;• Business development with key customers & project opportunities;• Management of business improvement plans;• Sales development;• Target marketing strategies;• Customer pricing structure & approvals;• Claim & dispute resolution;• Maintenance of internal contact database;• Networking via industry organisations & presentations to potential end clients.

Brisbane

Project Management of computer data-base system consolidation, development and upgrades.•Guidance & support of corporate governance, procedures and compliance;•Data management including, minutes, business cases, presentations & specifications;•Ensure compliance with IT procedures, recommending & implementing enhancements & changes to corporate computer systems & networks;•Collation of monthly status reports for management discussion;• Workplace Process improvement; • Project & change management;• Development and delivery of staff training;• Contract development & supervision;•Opportunity identification, problem resolution & process improvement.

Diploma Of Project Management Bsb51413

International Sales Management, Level 4 Diploma In International Sales Management

Peer Review, Cip3, Metallurgy Corrosion Control, Completed And Accredited

Engineering - Fabrication Trade, Cert Iii Engineering (Surface Finishing)