I project manage Ukrainian refugee support in Reading, administering the national Homes For Ukraine Scheme housing, wellbeing and finance initiatives. I coordinate internal and external teams to deliver housing and support to 500 Ukrainian refugees with 200 Volunteer residents. I organise support, cross institution meetings and events for refugee and asylum seekers with an emphasis on friendly, efficient service.

Deputy manager of the Homes For Ukraine Taskforce. Coordinating safe housing and wellbeing support to Ukrainian refugees. Resolving complex situations and coordinating internal and external teams to achieve long lasting results. Analysing data to provide forward planning actions.

Analysed the local spread of COVID-19, providing advice, equipment and guidance to organisations to support staff and clients and reduce the spread of COVID-19.

I am weekend Duty Officer at Reading Museum, organising the safe running of the building, following safety and financial procedures. I supervise and manage the visitor services team, and provide public events, ensuring excellent customer service and project success.

Devised and managed education events and activities for schools and adult groups managing freelance and volunteer staff.

I provided educational talks, sessions and workshops for school and adults groups, researching relevant history to engage audiences in line with their syllabus and needs and our organisation values.

Analysis and development of marketing practices to improve the customer offer, within the delivery phase of the Reading Abbey Revealed Project, funded by the National Heritage Lottery fund.

I researched, planned and installed exhibitions under direction of curators, engaging the public with talks and organising events. I trained volunteers and answered varied public enquiries in a friendly and efficient manner.