Responsible for cultivating new business and nurturing existing accounts within the wind energy software sector. Acted as a liaison between business analysts, software developers, marketing, and department heads to successfully launch a new web-based platforms and marketing campaigns. Managed existing client relationships, ensuring high-quality customer service and solving complex sales problems resulting in a high renewal rate. Presented, demonstrated, and proposed offerings, successfully closing, negotiating, and implementing contracts.

Developed and maintained business relationships with educational institutions, vehicle repair shops, and consumers. Project managed communication initiatives to enhance customer engagement and satisfaction, aligning with strategic goals. Heavy focus on B2B, B2G (state and local government), and educational institutions. Managed review and entry of orders for compliance and completion to streamline inbound sales process. Created standard operating procedures (SOPs) for sales reps and distributors to provide uniformly high level of service.

Built and maintained business relationships with target markets throughout Midwest territory. Increased sales in Midwest territory by 15% over two years. Played key role on sales team that achieved year-over-year product sales of 14%. Traveled to visit trade shows, conferences, and key clients.

Retail sales environment - televisions, computers, and personal electronics.

Restructured and reimagined a struggling retail department. Resulted in the department earning the rank of #1 shoe department in the district.Decreased avoidable loss by 75% and increased sales by 25%.Developed and implemented processes that became corporate standards.