Benjamin Boardman, M.S. Email & Phone Number

Woodstock, Georgia, United States

• Designed, launched, and managed a 3000 sq. ft. “escape room” entertainment center, open to the public with 5 separate adventure scenarios to choose from.
• Gained an investment partner after presenting a solid business plan and self-sustaining operation budget.
• Ensured permits and compliance, managing location upfit and vetting contractors.
• Increased revenue with innovative marketing such as “mini-escape rooms” at local festivals.
• Led growth to the point of needing and managing 8 full & part-time employees.
• Closed the business in good standing with the community, after restrictions began in 2020.

Marietta, Georgia, United States

• Founded and managed a production company and recording studio that grew from 4 initial creators to an established group of over 20 artists/creators.
• Surpassed 35,000+ channel views (YouTube) without any paid advertising.
• Co-created, wrote, directed, edited, designed special effects, and produced popular web-series “Star Command” and “Suspension of Disbelief”. https://www.youtube.com/@starcommandseries
• Dragon Con Invited Guest Speaker on developing and launching a successful web-series.
• Maximized time and budget with in-depth knowledge of production needs, prep, logistics, and shooting schedules for teams with up to 5 Artists and 20 actors at any given time.

Duluth, Georgia

• Contracted via MaxMedia:
• Managed online presence of the world’s enterprise technology leader for restaurants, retailers, and bankers.
• Fostered UX Design by developing new product-line pages and structure from company wireframes.
• Ensured timely, unified messaging as the point-person for posting corporate news and press releases to the main website in coordination with the PR Team and upper management.
• Maintained QA via diligent monitoring for bugs, collaborating with Developers, and reporting timely hotfixes.

Alpharetta, Georgia, United States

• Served as a key Liaison between the MaxMedia Design Team and Aio’s Senior Development Team for a major new product launch as part of Aio’s acquisition by AT&T and its subsidiary, Cricket Wireless.
• Initially supervised a QA Team of 3 analysts and a Software Engineer, with expanded oversight of the Content Management Team for the final month of the project.
• Key contributor on managing contracts, defining scope, prioritizing of bug fixes, and designing workflow for User Acceptability Testing.

Atlanta, Georgia, United States

• Responsible for analyzing, developing, and executing sales strategies for capturing market share for Virtrue’s Social Marketing / Social Engagement & Monitoring products.
• Served as the Technology Expert for the Atlanta Sales Team (Territory), including new production education.
• Reduced sales cycles by creating valuable marketing supplements and content such as custom social media pages and analytic reports demonstrating the products capabilities to potential customers.
• Served as the New Customer Onboarding Lead for the Customer Service Team, designing, scheduling, and facilitating onboarding and training programs to suit customers’ specific needs.
• Enhanced product capabilities and customer satisfaction via proactive outreach to Chief Marketing Officers, Marketing Directors, and Social Media Managers with strategies to help achieve their goals.
• Produced custom solutions in collaboration with Tech Support and Developers.

Atlanta, Georgia, United States

• Responsible for technical infrastructure, networking, hardware, phone/VoIP, centralized copy center, and support for ~150 employees (end-users) at an Environmental Remediation and Engineering Company.
• Designed and led a multi-office location consolidation from 3 down to 1 HQ.
• Delivered ideal workspaces, tools, and systems for an interdisciplinary staff with diverse needs.
• Designed and led an office-wide tech upgrade including desktop/laptop systems for all Engineers.
• Minimized, if not prevented, downtime via diligent management of printers and their networks, especially after leading an overhaul and upgrade of new printing systems that reduced publishing/printing costs.
• Led a 2-person Team, developing our performance to support corporate-wide operations more effectively.

Master Of Science - Ms, Cybersecurity, 3.9

Bachelor Of Arts, Theater Performance