Benjamin Bourdon

Benjamin Bourdon Email and Phone Number

Chief Operating Officer at Thalasseo.com @ Thalasseo.com
Benjamin Bourdon's Location
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France, France
Benjamin Bourdon's Contact Details

Benjamin Bourdon personal email

n/a

Benjamin Bourdon phone numbers

About Benjamin Bourdon

Directeur des opérations expérimenté, j'ai évolué au sein d'environnements multilingues et internationaux et ai coordonné des équipes variées dans plusieurs domaines (relation client, IT, production, ..)

Benjamin Bourdon's Current Company Details
Thalasseo.com

Thalasseo.Com

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Chief Operating Officer at Thalasseo.com
Benjamin Bourdon Work Experience Details
  • Thalasseo.Com
    Coo
    Thalasseo.Com Sep 2020 - Present
    Aix En Provence, Fr
    Chief Operating Officer, in charge of - offline sales- customer service- products loading- IT team & projects
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  • Voyage Prive
    Global Operations Director
    Voyage Prive Sep 2018 - Jul 2020
    Aix-En-Provence, Fr
    In charge of all customer related operations for Voyage Privé Group (France, UK, Italy, Spain, Germany, Switzerland, Belgium, Netherlands, Austria) : offline sales, customer service, fulfillment operations.
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  • Voyage Prive
    Northern Europe Operations Director
    Voyage Prive Dec 2014 - Aug 2018
    Aix-En-Provence, Fr
    Responsible for all customers related operations for Voyage Privé Northern Europe markets (FR, UK, DE, NL). Management of an internal team (20 people) and coordination of multiple outsourced call centers (inshore, nearshore, offshore). Main activities : offline sales, customer service, claims/legal, fulfillment activities.
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  • Voyage Prive
    Head Of Projects
    Voyage Prive Aug 2011 - Dec 2014
    Aix-En-Provence, Fr
    In charge of a team of 5 project managers, leading various business & IT projects for Voyage Privé : operational launch of new markets, new services (dynamic packages, options, payment means, ..) website evolutions, connectivities with external providers (GDS, bedbanks, insurances, car rentals), new mid & backoffice systems, change management with internal users.
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  • Tui France
    Head Of Project & Training Team
    Tui France Apr 2009 - Jul 2011
    Hannover, Lower Saxony, De
    In charge of a team of 15 people :- leading projects such as changes of processes and organizations, implementing new IT systems - responsible for the on-boarding & on-going training courses for the agents (sales and customer service skills & tools)
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  • Tui France
    Project Manager
    Tui France Mar 2007 - Mar 2009
    Hannover, Lower Saxony, De
    In charge of various projects related to changes of organization & implementation of new IT systems for TUI France Group
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  • Kurt Salmon
    Senior Consultant
    Kurt Salmon Jan 2003 - Feb 2007
    New York, Ny, Us
    Senior Consultant specialized in IT & Organization Projects, I handled different types of projects : organization, finance & business controlling, IT strategy, PMO, ... I worked for different lines of business : Telecom, Energy, Public Sector
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  • Deloitte
    Project Management Consultant
    Deloitte Sep 2001 - Jan 2003
    Worldwide, Oo
    Consultant en Organisation et Systèmes d'Informations
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  • Accenture
    Consultant
    Accenture Jan 2001 - Jun 2001
    Dublin 2, Ie
    6-months project management for a major telecom company on its new invoicing & CRM system
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Benjamin Bourdon Skills

E Commerce Change Management Project Management Management Consulting Crm It Strategy Business Transformation Business Strategy E Business Business Intelligence Outsourcing Online Travel Business Analysis French Amadeus Gds

Benjamin Bourdon Education Details

  • Télécom Sudparis
    Télécom Sudparis
    Management Information Systems And Services

Frequently Asked Questions about Benjamin Bourdon

What company does Benjamin Bourdon work for?

Benjamin Bourdon works for Thalasseo.com

What is Benjamin Bourdon's role at the current company?

Benjamin Bourdon's current role is Chief Operating Officer at Thalasseo.com.

What is Benjamin Bourdon's email address?

Benjamin Bourdon's email address is be****@****free.fr

What is Benjamin Bourdon's direct phone number?

Benjamin Bourdon's direct phone number is 1 4851*****

What schools did Benjamin Bourdon attend?

Benjamin Bourdon attended Télécom Sudparis.

What skills is Benjamin Bourdon known for?

Benjamin Bourdon has skills like E Commerce, Change Management, Project Management, Management Consulting, Crm, It Strategy, Business Transformation, Business Strategy, E Business, Business Intelligence, Outsourcing, Online Travel.

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