Benjamin Boyan Email & Phone Number

Accra, Greater Accra Region, Gh

Accra, Greater Accra, Ghana

• Maintained all Network and System Installations at The Site Posted.• Supported the LANs, WANs and Supplication Systems.• Assisted in the Installation, Configuration and Deployment of Computers, Printers, and others• Acted as the Local System Administrator of the Local AD and Creation New Users Upon Approval from Application Specialist.• Analyzed User Support Statistics and Other Data and Recommended Appropriate Measures.• Maintained Network and Workstation Hardware and Software as well as GCNet Deployed Application Utilized on the Work.• Monitored Network to Ensure Network Availability to All System Users and Performed Necessary Maintenance.• Documented Network Problems and Resolution for Future Reference.• Kept Inventory of All Network and System Devices at Site.• Ensure Company Approved Antivirus Are Up to Date.• Provided First Line of Support for Electrical Installation at Site and Submitted a Monthly Checklist Report of UPS/AVR and Generator Status to the Power.• Submitted a Monthly Information Security Checklist to the Information Security Department for Analysis.• Liaised with Other GCNet Staff at the Site to Ensure Smooth Operation • Escalated all GCNet/Customs Related Issues at Site to the Appropriate Managers for Action.

Sekondi-Takoradi, Western, Ghana

• Implemented Backup & Restore Strategies for Effective Data Management’ • Managed LAN and its Resources.• Implemented Security on Files Using Microsoft Distributor Filling System.• Troubleshoot Network Problems • Managed Teksol Easybank Software Credit Union Edition.• Installed and Maintain Various Standard Software as Per User RequirementAssistant Loan Officer• Managed the Orientation for New Loan Applicants. • Accessed and Evaluated Members for Loan Application Processes.• Monitored and Co-ordinated Loan Delinquent Schedule

Sekondi-Takoradi, Western, Ghana

• Installed DHCP, DNS, AD Using Windows 2003 Server Operating Systems• Installed IPRO Point of Sale Application for Clients • Configured Wireless and Cable Network for Clients• Trained Clients to Use IPRO Point of Sale Application• Troubleshoot to Resolve Network Problems for Clients

Microsoft Certified Solution Associate (Mcsa), Computer And Information Sciences And Support Services

Ccna Security, Computer And Information Sciences And Support Services

Ccna, Computer And Information Sciences And Support Services

Hardware And Network Essentials, Computer Systems Networking And Telecommunications